Parts Sales Specialist

Murphy-Hoffman Company, LLC is North America’s largest Kenworth truck dealership group and leasing group. As MHC continues to grow, we have an opening for a Parts Sales Specialist – Front Counter.

Responsibilities

• Assist customers and outside salespeople in securing needed parts and supplies, and answer phones at the parts counter.
• Achieve monthly sales and gross profit forecasts; seek and solicit parts sales.
• Work primarily with walk-in customers, outside salespeople, and parts counter phones to fill parts requirements with general supervision.
• Prepare invoices for all over-the-counter sales and bill parts to repair orders issued to the shops.
• Assist in maintaining stock levels, receiving, and shipping parts, and issuing local purchase orders.
• Maintain a favorable relationship with customers by addressing their needs and issues in a timely manner; escalate issues to supervisor when needed.
• Maintain a neat and clean appearance in the customer parts area and parts warehouse.
• Enter all lost sales into the inventory system to maintain proper inventory items and levels.
• Follow safe work practices and procedures; use safety equipment when required, respond to suggestions for working safely, and seek assistance when necessary.
• Ensure proper safety, care, and maintenance of company vehicles and equipment; report any damage immediately to supervisor.
• Assist with inventory management-related activities as directed by supervisor.
• Perform other duties as assigned by supervisor.

This position has been designated as safety-sensitive. Any person performing the position while under the influence of marijuana or any other illegal drug may constitute a threat to health or safety. The role includes operating, repairing, maintaining, or monitoring heavy equipment, machinery, or motor vehicles, or handling hazardous materials and/or waste.

Requirements

• One-year automotive parts-related work experience.
• Excellent customer service skills.
• Excellent verbal and written communication skills.
• Ability to handle multiple tasks and requests in a timely manner.

Benefits

• Competitive salary
• Medical, dental, and prescription insurance
• Disability and life insurance
• Paid Time Off program
• 401k and profit sharing with employer match
• Flexible Spending Account
• Internal promotion opportunities
• On-the-job training

About Us

MHC is an expansion of the original company, Ozark Kenworth, Inc., which started in Springfield, Missouri, in January 1975. Opening for business without a Parts or Service department and only three employees in a temporary facility, the company grew into a multi-state network of full-service diesel truck dealerships, leasing and rental operations, transport refrigeration locations, and a finance company offering a complete array of finance and insurance services. We believe in fostering an environment that helps employees realize their full potential—a place where you can grow as a person and a professional.