Parts Sales Specialist

About the role

The Parts Sales Specialist assists all customers and technicians in securing needed parts and supplies. They are accountable for achieving monthly sales and gross profit forecasts and seeking out parts sales. This role works with customers, outside salespersons, and technicians to fulfill parts requirements under general supervision.

Essential Functions

• Aids in filling parts requirements for customers and technicians.
• Prepares invoices for over-the-counter sales and bills parts to repair orders.
• Maintains stock levels, receives, ships parts, and issues local purchase orders.
• Addresses customer needs and issues promptly and maintains a favorable relationship with customers.
• Escalates customer issues to supervisor when necessary.
• Maintains a neat and clean appearance in the customer parts area and parts warehouse.
• Enters lost sales into the inventory system to maintain proper levels.
• Fulfills safety-sensitive duties and follows safe work practices and procedures.
• Assists with inventory management activities as directed by supervisor.

Qualifications

• One-year automotive parts-related work experience.
• Excellent customer service skills.
• Excellent verbal and written communication skills.
• Ability to handle multiple tasks and requests in a timely manner.

Benefits

• Competitive salary.
• Medical, dental, and prescription insurance.
• Disability and life insurance.
• Paid time off.
• 401(k) and profit sharing with employer match.
• Flexible spending account.
• Internal promotion opportunities.
• On-the-job training.

About MHC

Murphy-Hoffman Company, LLC is North America's largest Kenworth truck dealership group and leasing group. MHC is an expansion of the original company, Ozark Kenworth, Inc., which started in Springfield, Missouri, in January 1975. MHC operates full-service diesel truck dealerships, leasing and rental operations, transport refrigeration locations, and a finance company offering a comprehensive range of finance and insurance services. MHC fosters an environment that supports employee growth and development.

Safety-Sensitive

This position is designated as safety-sensitive. Any individual performing this role who is under the influence of marijuana or any other illegal drug may pose a threat to health or safety or could result in injury, illness, or death due to lapses in attention. This includes operating, repairing, maintaining, or monitoring heavy equipment, machinery, aircraft, motorized watercraft, or motor vehicles, or handling hazardous materials and/or waste as part of the job duties.