Parts Sales Specialist

About the Role

MHC is seeking a Parts Sales Specialist to assist customers and technicians in securing needed parts and supplies. This role is accountable for achieving monthly sales and gross profit forecasts while maintaining strong customer relationships. The Parts Sales Specialist works with general supervision to prepare invoices, manage stock levels, and handle parts requirements.

Responsibilities

• Assist customers and technicians in identifying and securing required parts and supplies.
• Achieve monthly sales and gross profit targets through proactive parts sales solicitation.
• Prepare invoices for over-the-counter sales and bill parts to repair orders.
• Maintain stock levels, receive and ship parts, and issue local purchase orders.
• Address customer needs and escalate issues to a supervisor when necessary.
• Maintain a clean and organized parts area and warehouse.
• Enter lost sales into the inventory system to ensure proper inventory levels.
• Follow safe work practices, use safety equipment, and report hazards or damage to company property.
• Assist with inventory management activities as directed by a supervisor.
• Perform other duties as assigned by a supervisor.

Safety-Sensitive: This position involves operating, repairing, or maintaining heavy equipment, machinery, or vehicles, and handling hazardous materials. It requires strict adherence to safety protocols to prevent injury or illness.

Requirements

• One year of automotive parts-related work experience.
• Excellent customer service, verbal, and written communication skills.
• Ability to handle multiple tasks and requests efficiently.

Benefits

• Competitive salary.
• Medical, dental, and prescription insurance.
• Disability and life insurance.
• Paid Time Off program.
• 401k and Profit Sharing with employer match.
• Flexible Spending Account.
• Internal promotion opportunities.
• On-the-job training.

About Us

MHC is North America’s largest Kenworth truck dealership group and leasing operation. Originating as Ozark Kenworth in 1975, MHC has grown into a multi-state network of full-service diesel truck dealerships, leasing and rental operations, transport refrigeration locations, and a finance company offering comprehensive services. We foster an environment where employees can grow personally and professionally.