Parts Sales Specialist

About the role

Originally established to help dealers meet the growing needs of their niche consumers, Integral dx has become adept at providing OEM products tailored to the specific needs of its clients. Today Integral dx offers a family of products designed and built to meet the needs and challenges out in the field.

Responsibilities

• Field customer calls, emails, assisting in parts selection process and cradle to grave order fulfilment.
• Provide product support knowledge to ensure accurate parts are selected, quoted, sold, packaged and shipped to the customer with correct paperwork.
• Liaison for intercompany transfers within the RITALKA Organizations.
• Regular communication with supply chain to ensure accurate stocking levels and lead time generation.
• Timely communication to internal and external customers.

Requirements

• A high school degree or GED, with an Associates degree preferred.
• Experience using Microsoft Suite and online services like UPS.com for shipping.
• Professional email and phone etiquette with order taking skills.
• Critical thinking skills and problem-solving abilities.
• Ability to work under pressure and within ambiguous situations.
• Experience with shipping freight and general product packaging.
• Understanding and communicating technical status with engineering and management.
• Reliable transportation with the ability to travel between company locations on occasion.
• Ability to read and/or learn to read electrical, hydraulic, and pneumatic schematics and bill of materials.

Qualifications

• High school degree or GED, Associates degree preferred.
• Experience using Microsoft Suite and online services like UPS.com for shipping.
• Professional email and phone etiquette with order taking skills.
• Critical thinking skills and problem-solving abilities.
• Ability to work under pressure and within ambiguous situations.
• Experience with shipping freight and general product packaging.
• Understanding and communicating technical status with engineering and management.
• Reliable transportation with the ability to travel between company locations on occasion.
• Ability to read and/or learn to read electrical, hydraulic, and pneumatic schematics and bill of materials.

Skills

• Excellent communication skills.
• Strong organizational and multitasking skills.
• Knowledge of industry-specific terminology and practices.
• Ability to work independently and as part of a team.

Benefits

• Medical, Dental, & Vision Insurance.
• HSA/FSA options.
• Accident & Critical Illness Insurance.
• Short- and Long-Term Disability.
• 401(k) with Employer Match.
• Term Life Insurance.
• Employee Assistance Program.
• Employee-of-the-Month and Year.
• RITALKA University.
• Employee Luncheons.
• Community Volunteering.

Pay

$36,500 - $52,000, in accordance with experience.

Schedule

Full-time, Monday-Friday, 1st Shift (Flexible Start/End Times Between 7am to 6pm).