Parts Sales Representative - JCB

Job Responsibilities

• Provide excellent customer service by accurately identifying our customers needs and efficiently using our resources to look up and cross-reference parts.
• Leverage selling skills to present solutions and recommendations using up-selling and cross-selling opportunities.
• Maintain a professional demeanor while providing customer service.
• Meet, greet, and welcome customers in a professional manner.
• Ensure customer expectations are met, including extraordinary efforts at meeting commitments.
• Inventory, restock, and reorder parts as needed.
• Maintain and update product displays to ensure visibility and accessibility.
• Communicate effectively with all internal and external stakeholders, both in person and remotely.