Parts Sales Counter

About the role

TranSource Truck & Equipment, Inc. is a growing company representing Mack Trucks and Volvo Construction Equipment, along with being the Servicing Dealer for multiple other product lines that support the On Highway, Construction, and Agriculture Industry. We are seeking a friendly, customer-focused Parts Sales Counter Associate for our Casper Mack location to provide top-quality parts and exceptional service to our customers.

Responsibilities

• Assist customers in identifying and purchasing the correct parts and supplies.
• Provide accurate product information and recommendations based on customer needs.
• Process parts orders, both in person and over the phone, ensuring accuracy and timely delivery.
• Maintain knowledge of parts inventory, product features, and availability.
• Handle customer inquiries and resolve any issues or concerns related to parts and products.
• Assist with inventory management, restocking, and maintaining an organized parts area.
• Process payments, provide receipts, and complete sales transactions.
• Collaborate with the team to ensure smooth operations and customer satisfaction.

Requirements

• Previous experience in parts sales, automotive, or industrial parts preferred.
• Strong knowledge of automotive or machinery parts is a plus.
• Excellent customer service skills with a friendly, approachable demeanor.
• Ability to multi-task and work in a fast-paced environment.
• Basic computer skills and familiarity with sales/order management systems.
• Detail-oriented with strong organizational skills.
• Ability to lift and carry parts or equipment when necessary.
• Valid driver's license, an insurable driving record, and ability to pass a pre-employment drug screen and background check.

Benefits

• Health, Vision, Dental, and Life Insurance within 30 days of start.
• 401(k) with excellent company match.
• Vacation, Sick, and Holiday pay starts accumulating from start date.

Pay

$18-$22/hr