Parts Sales Associate
Stanley Black & Decker, Inc. · Marietta, GA · 2 wk ago
On-siteBusiness DevelopmentFull-time
About the role
The Job: As a Parts Sales Associate, you’ll be part of our CribMaster team working as an on-site employee. You’ll get to:
- Manage customer inquiries related to quotes, parts orders, warranty replacements, and free goods requests.
- Accurately prepare and process quotations and sales orders within SAP and Salesforce.
- Respond to customer communications promptly and professionally via phone and email.
- Maintain accurate documentation of customer transactions and service records.
- Contribute to process improvements to enhance operational efficiency and customer experience.
Requirements
- Minimum 2 years of experience in sales support, parts sales, or customer service within an industrial manufacturing environment.
- Proficiency with SAP and Salesforce is required.
- Strong organizational and time management skills with the ability to handle multiple priorities and excellent communication skills, both written and verbal.
- Demonstrated attention to detail and accuracy in order entry and documentation.
- Knowledge of industrial equipment, vending systems, or inventory management solutions.
Qualifications
- You love to learn and grow and be acknowledged for your valuable contributions.
- You’re not intimidated by innovation.
- You embrace doing your job and doing a world of good.
Benefits
- Medical, dental, life, vision, disability, 401(k), Employee Stock Purchase Plan, paid time off, and tuition reimbursement.
- Discounts on Stanley Black & Decker tools and other partner programs.