Parts Outside Sales

About the Role

This position involves visiting assigned customers, prospecting for new customers, and acting as a public relations liaison for the dealership. You will also follow up on parts orders to ensure customers are served properly, coordinate with parts advisors, and manage special orders and pricing approvals.

Responsibilities

• Visit assigned customers and prospect for new customers.
• Act as a public relations liaison for the dealership.
• Follow up on parts orders to ensure customers are served properly.
• Communicate parts orders to parts advisors, specifying stock or emergency status.
• Advise parts advisors on delivery instructions, ensuring same-day delivery requests are in by 8 am.
• Verify with customers if delivery dates for non-stock items are acceptable before ordering.
• Turn in call reports along with time sheets.
• Review special orders with the Outside Sales Manager and obtain approval.
• Obtain Outside Parts Sales Manager’s approval for special pricing.
• Attend training seminars when possible.
• Coordinate service sales with service salespeople.
• Advise Outside Sales Manager of changes in customers’ names, addresses, etc.

Qualifications

• High school diploma or equivalent.
• Ability to read and comprehend instructions and information.
• Strong oral and written communication skills with customers, vendors, and other contacts.
• Professional personal appearance and dress.
• Knowledge of truck parts.
• Ability to judge when emergency purchases are justified and coordinate orders with parts advisors.
• Valid driver’s license with a driving record that meets company criteria.
• Ability to obtain and maintain a DOT Driver Medical certification.
• Possession of a personal smartphone capable of operating company-issued mobile applications for safety inspections, coaching materials, driving performance monitoring, critical notifications, and timekeeping.

Working Conditions

Spend six to eight hours a day driving and calling on customers and vendors, moving about their offices. This job posting is not an exhaustive list of responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job.

All applicants must be willing to submit to a background check and post-offer drug screen.