Parts Manager

Job Responsibilities

• Perform supervisory responsibilities to effectively manage personnel including interviewing, hiring, firing, training, planning, assigning work, appraising performance, disciplining, addressing complaints, and resolving problems.
• Train employees in company policies, department procedures, job duties, operational safety, and to support the goals of the company and not just the individual department.
• Motivate all parts personnel to provide high levels of customer service.
• Prepare annual marketing, budget plan, price levels, and discount criteria for the area of responsibility.
• Recommend solutions to customer needs, based on customer interests.
• Maintain a safe and secure environment by following safety and security standards and procedures, complying with codes.
• Identify prospective customers by using business directories, following leads from existing clients, rental departments, and other internal salespeople, as well as your own lot and dealership check.
• Update job knowledge by participating in educational opportunities; read about new products.
• Develop, implement, and maintain a system of inventory control and monitor accuracy.
• Communicate goals daily, weekly, and monthly with Parts Department.
• Foster cohesion between the parts department and other dealership departments.
• Handle all customer, employee, and vendor issues in a professional and courteous manner.

Required Skills

• Consistent track record of successfully meeting and exceeding sales goals.
• Minimum high school diploma or GED equivalent required.
• Minimum 5-7 years of trucking/automotive management experience.
• Valid driver's license and satisfactory Motor Vehicle Report (MVR).