Parts Inventory Associate

About the role

Are you a detail-oriented professional with a knack for logistics and customer service? We are looking for a Parts Inventory Associate to become a key player in our Wood Dale, IL operation. In this role, you aren’t just moving boxes; you are the backbone of our service and sales departments, ensuring our customers get the critical components they need to keep their businesses running. You will balance technical office work - like quoting and data entry - with hands-on warehouse management. If you enjoy a fast-paced environment where no two days are the same, we want to meet you. Join our team!

Job Location: Wood Dale, IL

Cleaver-Brooks Sales and Service, Inc. (CBSS) is a market leader in providing fully integrated boiler and burner systems. CBSS offers a full range of capabilities from: new equipment, installation, rentals, retrofits, repairs, parts, and service. We can deliver, install, and upgrade boiler room solutions that improve efficiency, reduce cost, and optimize space. CBSS delivers the most efficient, reliable, safe, and environmentally sustainable solutions that differentiate us in the marketplace. We are a 24/7 customer driven operation.

Responsibilities

• Provide customer support for all parts sales inquiries.
• Parts quote development and preparation.
• Data entry and billing.
• Support the Sales & Service Departments with material requisitions, parts pricing, purchasing, and parts staging.
• Manage parts inventory stock levels and quantity accuracy.
• Shipping and receiving parts orders and stock.
• Maintain basic knowledge of UPS, FedEx as well as freight software.
• Demonstrate professional communication skills both written and verbal.
• Perform other duties as assigned.

Requirements

• High School diploma or equivalent (mandatory).
• Two years’ experience in a similar industrial/technical position (preferred).
• Computer competency including Outlook, Word, Excel; Great Plains/IFS software background a plus.
• Basic understanding of HVAC industry terminology a plus.

Qualifications

• Record-keeping (computerized) experience; computer proficiency, moderate typing speed, high data input accuracy.
• Willingness/ability to work occasional overtime and emergency hours as needed.
• Warehouse duties including handling and moving material over 50 pounds, using pallet jack and hand truck.
• Normal office and warehouse conditions with negligible exposure to hazardous conditions or materials.

Skills

• Professional communication (written and verbal).
• Data