Parts Front Counterperson - Coburg, OR

Duties

• Greet and assist customers with parts orders via fax, phone and walk-ins.
• All aspects of parts department functions including cycle counting, inventory & freight management.
• Look up and sell heavy duty truck parts using parts manuals (hard copy and electronic).
• Locate available parts when the dealership is out of stock.
• Use and operate a computer and multiple computer programs.
• Provide price quotes and other information.
• General knowledge on warranty periods and guidelines.
• Process manufacturers core returns.
• Use cash register to collect payment as well as process credit card transactions.
• Inclusion in a rotation for after-hours phone calls for emergency parts.
• Stocking and maintaining showroom to meet company standards.
• Other duties as assigned as business needs require.

Requirements

• High school diploma or equivalent preferred.
• Parts counter experience preferred, not required.
• Previous cash and credit handling preferred.

Qualifications

• Ability to operate a computer and associated programs including Microsoft Word and Excel.
• Must be professional and safety minded at all times.
• Excellent communication both verbal and written, listening skills.
• Good customer service skills.
• Able to prioritize and multi-task.
• Able to work with minimal supervision and direction.
• Able to work independently as well as part of a team.
• Knowledge of heavy-duty parts preferred, not required.

Skills

• Ability to operate a computer and associated programs including Microsoft Word and Excel.
• Must be professional and safety minded at all times.
• Excellent communication both verbal and written, listening skills.
• Good customer service skills.
• Able to prioritize and multi-task.
• Able to work with minimal supervision and direction.
• Able to work independently as well as part of a team.
• Knowledge of heavy-duty parts preferred, not required.

Benefits

Gordon Truck Centers, Inc. (GTC) provides a healthcare plan that covers medical, dental, vision and prescription benefits for eligible employees as well as a basic group term life insurance policy and employee assistance program (EAP). Eligible employees can enroll in our company Health Savings Account (HSA). Tuition reimbursement and profit sharing are available for employees. For retirement savings, GTC offers traditional pre-tax 401(k) and post-tax Roth 401(k) options. For qualifying employees, the company will match dollar for dollar of your contributions up to 3% of your income. Employees receive paid vacation, personal time off (PTO) and six (6) paid holidays. More information can be found at https://www.gordontruckcenters.com/benefits.