Parts Counterperson

Position Summary

Little Apple Toyota Honda is seeking a dependable and motivated Parts Counterperson to join our fast-paced parts department. This position is responsible for supporting technicians with the correct parts needed for service and repairs, assisting walk-in customers, managing parts inventory, and providing a professional customer service experience at the counter. You'll play a key role in ensuring parts availability and accuracy for both internal and retail customers, and contribute to a streamlined service process alongside a high-performing fixed ops team.

Key Responsibilities

• Technician Support: Accurately pull parts for service and repair orders; ensure parts are delivered promptly to technician stalls; maintain communication with service advisors and technicians to minimize delays
• Retail & Wholesale Sales: Assist retail customers and wholesale accounts in selecting and ordering parts; provide professional, courteous service and knowledgeable parts recommendations; look up parts accurately using dealer software and cataloging systems
• Inventory Control: Maintain proper bin locations and organize inventory stock; perform periodic inventory checks and assist with cycle counts; monitor and update special orders, returns, and parts requisitions
• Daily Operations: Process repair order and counter ticket billing; maintain the cleanliness and organization of the retail parts area and back counter; assist in stocking shelves, receiving freight, and preparing returns

Qualifications

• Prior parts counter or automotive experience strongly preferred
• Excellent communication and organizational skills
• Ability to work in a team environment and manage time effectively
• Strong computer skills and familiarity with DMS systems (Dealertrack/CDK preferred)
• Valid driver's license required

Pay

• $2,500 Monthly Salary Base for Non-ASE Certified Counter-persons
• $3,000 Monthly Salary Base for ASE Certified Counter-persons
• 1% of the total parts department gross
• Annual Compensation Range: ~$40,000 - $50,000+ depending on performance

Benefits

• Health, dental, and vision insurance
• 401(k) with employer match
• Paid time off
• Employee discounts
• Career development opportunities

Why Join Us?

Little Apple Toyota Honda is a locally owned dealership known for its team-oriented culture, community involvement, and high standards of service. If you're looking for a career in a thriving fixed ops environment where your work is recognized and rewarded, apply today!