Parts Counterperson
Serpentini Chevrolet · Willoughby Hills, OH · 16 mo ago
Business DevelopmentFull-time
Job Summary
We are looking for a Parts Counterperson to help support our team and provide customers with exceptional experiences. The ideal candidate will flourish in a fast-paced and professional workplace.
Benefits
- Health, dental, and vision insurance
- 401(k) plan
- Paid time off
- Opportunities for advancement
- Employee discounts
Responsibilities
- Oversee the parts sales process from start to finish
- Communicate with staff and customers in a friendly and professional manner
- Converse effectively/efficiently regarding customer parts status
- Read and understand the parts catalog when looking up and speaking to specific parts
- Answer phone calls, provide price quotes and other information to customers
- Provide high-level service to both internal and external customers
- Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock
- Fulfill parts requests from all necessary vendors
- Make sure all internal requests for parts are billed on service repair order
- As needed/ help with many tasks and responsibilities of the parts dept
Qualifications
- Dealership or Parts store experience required
- High School Diploma or equivalent
- Eager to improve in a dynamic work environment
- Strong interpersonal and time management skills
- Ability to multi task and follow through
- Positive attitude a must and ability to work in a team
- Valid driver's license and clean driving record