Parts Counterperson

Responsibilities

• Oversee the entire sales process from start to finish.
• Communicate effectively and professionally with customers and staff.
• Provide accurate updates on parts status to customers.
• Read and interpret the parts catalog to identify the correct components.
• Answer phone calls and provide price quotes and product information.
• Review shop estimates to verify parts accuracy and pricing.
• Deliver high-level service to both internal and external customers.
• Pull and fill orders from stock and maintain inventory accuracy through weekly bin checks.
• Notify the Parts Manager of out-of-stock items requiring immediate attention.
• SOURCE and ORDER parts from external suppliers when needed.
• Ensure all internal parts requests are properly billed on repair orders.
• Receive payments or process credit authorizations for retail customers.
• Prepare orders for shipment, delivery, or pick-up.

Qualifications

• A high school diploma or equivalent required.
• Prior automotive parts sales experience preferred.
• Strong organizational and time management skills.
• Able to thrive in a fast-paced environment.
• Able to read and interpret technical documents, safety rules, and operating instructions.
• Basic math and able to calculate discounts, percentages, and pricing.
• Valid driver’s license and clean driving record required.
• Must be willing to undergo a pre-employment drug screen and background check.

Benefits

• Competitive Pay
• 40-hour Work Week – No Sundays!
• Fun and Friendly Work Culture
• Medical, Dental, and Vision Insurance
• Life Insurance & Short-Term Disability
• AD&D Coverage
• 401(k) with Company Match
• Employee Discounts on New & Used Vehicles, Parts, and Service
• Paid Training
• Paid Holidays