Parts Counterperson

About the role

Acura of Highland Park, part of Murgado Automotive Group, is hiring an experienced Parts Counterperson to support our customers, wholesale accounts, and service technicians. This role is ideal for someone with automotive parts knowledge, strong customer service skills, and the ability to stay organized in a fast-paced dealership environment.

Job details

• Full-time
• Location: Highland Park, IL
• On-site automotive dealership

What You'll Do

• Assist retail and wholesale customers with automotive parts requests in a friendly, professional manner
• Provide accurate information on parts pricing, availability, ordering, and delivery timelines
• Support service technicians by locating and supplying the correct parts for vehicle repairs
• Receive, organize, and maintain parts inventory while keeping storage areas clean and efficient
• Process transactions accurately, including invoicing, payments, and related paperwork
• Order parts from suppliers and help maintain inventory levels to meet customer and service department demand
• Use parts catalogs and dealership systems to identify, source, and track parts
• Partner with the Parts Manager and team members to support department goals and customer satisfaction

What We're Looking For

• Previous automotive parts experience, preferably in a dealership parts department
• Familiarity with Acura parts, OEM parts, parts catalogs, and ordering systems is a plus
• Strong communication and customer service skills
• Ability to multitask, stay organized, and work accurately in a fast-paced environment
• Basic computer skills for inventory management, invoicing, and order tracking
• Detail-oriented approach to inventory accuracy and customer follow-up
• Positive attitude and ability to work well with customers, technicians, and team members
• Valid driver's license with a clean driving record

Benefits

• Competitive pay with performance-based bonus opportunities
• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off and holidays
• Employee discounts on vehicle purchases and services
• Career growth opportunities within Murgado Automotive Group
• Training and development to expand your automotive parts knowledge

Why Join Acura of Highland Park?

At Acura of Highland Park, you'll be part of a professional dealership team that values accuracy, teamwork, and excellent customer service. As part of Murgado Automotive Group, we offer a supportive environment where motivated team members can build long-term careers in the automotive industry.