Parts Counterperson

About the role

Mankato Motor Co. is part of the Rydell Automotive Group and aims to provide outstanding service and value to its community. This position offers an opportunity to gain experience in retail automotive and parts and service operations.

Responsibilities

• Oversee the parts sales process from start to finish
• Communicate with customers on parts status
• Communicate with staff and customers in a friendly and professional manner
• Read and understand the parts catalog when looking up parts
• Answer phone calls, providing price quotes and other information
• Review body shop estimates to ensure correct parts and pricing alignment with the estimate
• Provide high-level service to internal and external customers
• Pull and fill orders from stock
• Maintain weekly bin checks to ensure accuracy of stock
• Notify parts manager of out-of-stock parts or shop materials needing immediate attention
• Locate out-of-stock parts from outside sources and submit emergency orders if necessary
• Make sure all internal requests for parts are billed on service repair orders
• Receive payment from retail customers or obtain credit authorization
• Set up orders for daily shipment, delivery, or pick-up

Qualifications

• High School Diploma or equivalent
• Experience with auto parts sales (preferred)
• Able to work in a fast-paced work environment
• Strong organizational and time management skills
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals

Benefits

• Medical and Dental Health Savings Account
• Vision Insurance
• Life Insurance
• 401K Plan with company match
• Paid Training
• Paid Time Off
• Employee Discounts on products and services

Pay

The pay for this position is commensurate with experience.

Schedule

The schedule for this position is Monday-Friday 9-6 and 2-3 Saturdays per month, 8-12.

Company Commitment

We are an equal opportunity employer and committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check. Applicants must possess a valid driver's license and have a satisfactory driving record.