Parts Counterperson

About Us

We are Lou Fusz Kia in Creve Coeur, a family-owned and operated business serving the St. Louis area for 70 years. Our culture is built on respect, integrity, humility, and passion. We believe in the direct correlation between the quality of our customer’s experience and the supportive relationships within our team. If you are fun, energetic, and looking to grow both personally and professionally, we invite you to join us in creating an experience that’s second to none.

The Lou Fusz Philosophy is based on six principles: Respect, Hard Work, Fun, Winning, Constant Improvement, and Teamwork. We are committed to improving our community and serving the people of the St. Louis area.

Responsibilities

• Oversee the parts sales process from start to finish.
• Communicate with customers and staff in a friendly and professional manner regarding parts status.
• Read and understand the parts catalog when looking up parts.
• Answer phone calls, providing price quotes and other information.
• Review body shop estimates to ensure ordered parts are correct and pricing aligns with the estimate.
• Provide high-level service to internal and external customers.
• Pull and fill orders from stock.
• Maintain weekly bin checks to ensure stock accuracy.
• Notify the parts manager of out-of-stock parts or shop materials needing immediate attention.
• Locate out-of-stock parts from outside sources and submit emergency orders if necessary.
• Ensure all internal requests for parts are billed on the service repair order.
• Receive payment from retail customers or obtain credit authorization.
• Set up orders for daily shipment, delivery, or pick-up.

Requirements

• High School Diploma or equivalent.
• Experience with auto parts sales (preferred).
• Able to work in a fast-paced environment.
• Strong organizational and time management skills.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.

Benefits

• Medical, RX, Dental, and Vision coverage.
• Life Insurance.
• 401k Plan.
• Voluntary Benefits including short-term disability, accident, critical illness, universal life, cancer, and vision.
• Sick Leave.
• Vacation.
• Funeral Leave.
• Pension Plan.
• Uniforms.
• Academy Training.
• Athletic Scholarships.