Parts Counterperson
Kocourek Automotive · Wausau, WI · 1 wk ago
Business DevelopmentFull-time
About Us
We’re a trusted and established Chevrolet dealership known for quality service and strong community ties. Our Parts Department plays a vital role in supporting our technicians, customers, and overall dealership operations. We're looking for a reliable and customer-focused Parts Advisor to join our growing team.
Responsibilities
- Assist customers, technicians, and service advisors with parts inquiries in-person, over the phone, and via email
- Accurately identify and locate Chevrolet OEM parts using catalog systems and inventory tools
- Process parts orders, returns, and warranty claims
- Maintain an organized and well-stocked parts department
- Track inventory levels and assist with restocking as needed
- Coordinate with the service and sales departments to ensure timely parts delivery
- Provide exceptional customer service and support a smooth, efficient workflow
Requirements
- Previous experience as a Parts Advisor or in an automotive parts department (Chevrolet experience is a plus!)
- Strong knowledge of automotive systems and parts terminology
- Excellent communication and customer service skills
- Ability to multitask and stay organized in a fast-paced environment
- Experience with parts catalog systems
- Valid driver’s license
- Complete pre-employment drug screening
Benefits
- Competitive hourly pay + monthly bonus potential
- Health, dental, and vision insurance
- 401(k) with company match
- Paid vacation and holidays
- Employee discounts on vehicles, service, and parts