Parts Counterperson

About the role

Bill Dube Ford Toyota is a third-generation, woman-owned and operated dealership serving the Seacoast community for over 50 years. We are a family-run business committed to creating a positive, supportive work environment where employees are valued and have opportunities to grow. The Parts Counter Specialist position plays a critical role in supporting our service operations by ensuring technicians and customers have timely access to the correct parts.

Responsibilities

• Accurately identify, source, and supply parts to service technicians to support efficient repair operations
• Utilize dealership systems and manufacturer catalogs to research parts and process orders with precision
• Process and bill parts to repair orders in a timely and accurate manner
• Manage special-order parts, including tracking, communication, and follow-up with vendors and customers
• Collaborate with technicians and team members to resolve parts-related inquiries and ensure customer satisfaction
• Maintain organized inventory, including stocking, cycle counts, and proper storage of parts
• Ensure timely parts availability to minimize service delays and support overall operational efficiency
• Uphold a clean, safe, and well-organized parts department environment

Requirements

• Working knowledge of automotive parts and systems, or a strong willingness to learn and develop in the role
• Excellent communication skills with a focus on delivering high-quality customer service
• Strong attention to detail and accuracy in order processing and documentation
• Self-motivated, dependable, and able to work independently as well as part of a team
• Proficiency with computers and the ability to learn dealership management and parts systems
• Effective organizational and multitasking skills in a fast-paced, deadline-driven environment
• Professional attitude with a commitment to teamwork, accountability, and continuous improvement

Qualifications

• Dealership experience preferred, but not required
• Valid drivers license with clean driving record

Skills

• Physical requirements: Ability to lift, carry, push and/or pull up to 50lbs; stand and walk for up to 8 hours per day; bend, squat, climb or reach frequently throughout the day; work in all weather conditions

Benefits

• Health insurance
• Dental and vision insurance
• 401(k) with company match
• Generous Profit Sharing program
• Paid time off and holidays
• Employee vehicle purchase program
• Employee discount in service and parts
• Employee appreciation events throughout the year
• Opportunities for advancement
• Supportive, family-oriented workplace

Pay

Competitive salary based on experience

Schedule

Full-time Monday-Friday with some Saturday rotation; Closed Sundays

Apply

If you are organized, detail-oriented, and want to work for a company where you are truly valued, we encourage you to apply. Apply today to join the Bill Dube team.