Parts Counter Salesperson

Castongia Tractor Fowler is looking for a Parts Counter Sales Person to help support our team and provide customers with exceptional experiences. The ideal candidate will flourish in a fast-paced and professional workplace and work cooperatively in a team environment.

About Us

Castongia Tractor is a family business with over 85 years of history in the equipment business in Northwest Indiana. We strive to provide excellent customer service and quality products as well as provide a great work environment where our people can grow and thrive.

What We Offer

• Medical, Dental and Vision Insurance
• Life Insurance
• 401K Retirement Savings Plan
• Paid Time Off
• Paid Holidays

Responsibilities

• Oversee the parts sales process from start to finish
• Communicate with customer on parts status
• Communicate with staff and customers in a friendly and professional manner
• Be able to read and understand the parts catalog when looking up parts
• Answer phone calls, providing price quotes and other information
• Review body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate
• Provide high level service to internal and external customers
• Pull and fill orders from stock
• Maintain a weekly bin check to ensure accuracy of stock
• Notify parts manager of out-of-stock parts or shop materials that need immediate attention
• Locate out-of-stock parts from outside source and submit an emergency order, if necessary
• Make sure all internal requests for parts are billed on service repair order
• Receive payment from retail customers or obtain credit authorization
• Set up orders for daily shipment, delivery, or pick-up

Qualifications

• High School Diploma or equivalent
• Strong Computer Skills
• Experience With Auto Parts Sales (preferred)
• Ability to work in a fast-paced work environment
• Strong organizational and time management skills
• Ability to lift 50+ lbs
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume