Parts Counter Salesperson- Afternoon Shift

About the role

Hill International Trucks, the Tri-State area’s largest medium- and heavy-duty truck and trailer dealership, is looking for a dependable, customer-focused Parts Counter Salesperson to join our afternoon shift team. This is a great opportunity for someone who enjoys trucks, solving problems, working with customers, and being part of a team that keeps our customers’ equipment moving. Heavy-duty truck parts experience is a plus, but it is not the only way to qualify. If you have automotive parts, equipment, mechanical, warehouse, retail parts, or customer-service experience — along with strong mechanical aptitude and a willingness to learn — we want to talk with you. We provide paid training and the opportunity to build a long-term career in the heavy-duty truck industry.

Responsibilities

• Assist retail customers and our service technicians in identifying and selecting the correct parts.
• Provide friendly, professional, and efficient customer service at the counter and over the phone.
• Look up parts, provide pricing, and help customers identify related or companion parts they may need.
• Pull and fill parts orders from inventory.
• Locate out-of-stock parts and place emergency or special orders when necessary.
• Follow up on backordered and special-order parts.
• Notify customers and service personnel when ordered parts arrive.
• Make sure parts supplied to service repairs are properly billed to the repair order.
• Process customer payments, returns, credits, and charge transactions according to company procedures.
• Assist with inventory replenishment and maintaining an organized parts department.
• Participate in training and stay current on new products and product updates.
• Work closely with the parts and service teams to provide a high level of service to both internal and external customers.

Requirements

• Dependable, punctual, and ready to work.
• Customer-service focused with a positive, professional attitude.
• Comfortable working in a fast-paced environment.
• Mechanically inclined and willing to learn.
• Able to communicate well with customers and coworkers.
• Comfortable using computers and learning parts-lookup systems and vendor catalogs.
• Able to work independently while also being part of a team.
• Parts experience is preferred, but we are willing to train the right candidate.
• Experience in automotive parts, heavy-duty trucks, equipment, diesel repair, warehousing, mechanical work, or a related customer-service environment would be beneficial.
• High school diploma or GED.
• Valid driver’s license.
• Reliable transportation.
• Ability to use or learn parts department computer systems and vendor catalogs.
• Ability to use basic mechanical tools such as crimpers, cutters, pliers, wrenches, and tape measures.
• Ability to stand for extended periods and frequently bend, stoop, reach, and twist.
• Ability to lift up to 80 lbs.
• Ability to pass a pre-employment drug screening and background check.

Benefits

• Medical, Dental, Vision & Prescription Drug Coverage
• Life and Short-Term Disability Insurance
• 401(k)
• Paid Training
• PTO & Paid Holidays
• Regular Performance Reviews

Pay

$18–$22 per hour, based on experience. Monthly bonus opportunity based on total monthly sales.

Schedule

Monday–Friday, 3:00 PM–Midnight. One Saturday per month, 8:00 AM–4:00 PM.