Parts Counter Sales - AutoPark Honda
Holman · Cary, NC · 1 wk ago
Business DevelopmentFull-time
About the role
The Parts Counter Sales position at AutoPark Honda is a key role within the Holman family. You will play a crucial part in delivering the Holman Experience by assisting customers and mechanics in selecting the correct parts for their vehicles.
Responsibilities
- Assess the type of part needed or assist in determining the correct part for the job at hand.
- Read catalogs and/or computer listings to obtain replacement part stock number, determine availability of part, order part if necessary, fill orders from stock, mark/log and store parts according to prearranged system.
- Receive and fill telephone orders; prepare customer bill or add parts to service order, etc.
- Provide exceptional service to all customers and vendors.
- Process customer orders and recommend additional related repair items.
- Gain superior product knowledge and understanding of vehicle components to effectively help customers.
- Aid in daily inventory, receiving, stocking and shipping activities.
- Aid in maintaining perpetual inventories.
- Help maintain cleanliness and professional appearance of the service counter, work area and stockroom.
- Maintain records of time, expenses and materials.
Requirements
- Previous parts advisor experience.
- Understand basic automotive components and systems.
- Automotive dealership service experience is a plus.
- Any automotive certifications is a plus.
- A team player who is focused on providing exemplary customer service.
- Ability to multi-task in a fast-paced work environment.
- Strong organizational skills and detail oriented.
- Working knowledge of computers.
- Possess a valid in-state driver's license.
- Pass a motor vehicle report and possess an acceptable safe driving record.
Qualifications
- High school diploma or equivalent.
- Valid in-state driver's license.
- Ability to pass a motor vehicle report.
Skills
- Excellent communication and interpersonal skills.
- Customer service orientation.
- Basic computer literacy.
- Attention to detail.
Benefits
At Holman, we offer a comprehensive benefits package including:
- Health Insurance
- Vision Insurance
- Dental Insurance
- Life and Disability Insurance
- Flexible Spending and Health Savings Accounts
- 401(k) plan with Company Match
- Paid Time Off (PTO)
- Paid Holidays, Bereavement, and Jury Duty
- Supplemental paid military leave
Pay
Competitive salary based on experience and qualifications.
Schedule
Regular Full-Time Hours.