Parts Counter Sales

Responsibilities

• Providing excellent customer service to service department, counter & phone customers
• Provides recommendation for sales of additional related or needed parts or accessories
• Timely and accurate processing of all in-store orders; completes orders by communicating with customers on pick-up or delivery status
• Locating and obtaining merchandise for customers, whether in-stock, out-of-stock or non-stocked merchandise
• Maintains inventory integrity by verifying receipting-in of shipments and assisting with placing parts orders in their proper inventory locations; assists in cycle counts; following up on inventory discrepancies and expediting issues by reporting to Supervisor
• Affords assistance in preparing and maintaining professional showroom image and merchandise displays
• Affords assistance in keeping parts department clean and orderly
• Routinely lifts items weighing up to 50 lbs

Qualifications

• High School diploma or equivalent experience
• Experience connecting with customers, maintain professional image, establish rapport
• Demonstrated basic understanding of the selling processes
• Demonstrated ability to manage multiple projects simultaneously with a degree of independence
• Experience using standard desktop load applications such as Microsoft Office and internet applications