Parts Counter Sales

Job Responsibilities

• Oversee the parts sales process from start to finish.
• Communicate with staff and customers in a friendly and professional manner.
• Converse effectively/efficiently regarding customer parts status.
• Search, read and understand the electronic parts catalog when looking up and speaking to specific parts.
• Answer phone calls, provide price quotes and other information to customers.
• Review all estimates to verify the parts ordered are correct and all pricing is in line with the estimate.
• Provide high level service to both internal and external customers.
• Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock.
• Notify parts manager of out-of-stock parts or shop materials that need immediate attention.
• Provide quick and efficient delivery of parts as needed.
• Locate out-of-stock parts from outside source and submit an emergency order, if necessary.
• Make sure all internal requests for parts are billed on service repair order.
• Receive payment from retail customers or obtains credit authorization.
• Order, receive, and return parts as needed to fulfill needs of customers.
• Complete and maintain factory training and continuous education related to the job.
• Keep parts area neat, clean, and organized.
• Adhere to all attendance, punctuality, and timekeeping standards.
• Must have positive attitude, display teamwork, and be pro-active.

Job Requirements

• A High School Diploma or equivalent.
• A valid Driver’s license and clean driving record.
• Be able to stand for long periods of time.
• Team oriented, flexible, focused on maintaining a high level of customer service.

Our Commitment to You

• Excellent Compensation
• Paid Vacation & Sick Time
• Medical, dental, vision benefits & life insurance
• 401(k) with employer match
• Bonuses

Schedule

• 8 hour shift

Education

• A High school or equivalent (Preferred)

Experience

• Sales Experience: 1 year (Preferred)
• Inventory Control: 1 year (Preferred)

Language

• Multilingual (Preferred)

License/Certification

• A Driver's License (Required)