Parts Counter Representative

Responsibilities

• Assist walk-in customers in selecting required parts, suggest companion requirements, offer specials, and ensure that the customer is exposed to the full product line.
• Pull purchased parts from stock
• If the part is not in stock, determine availability and submit an emergency order if requested by the customer.
• Answer phone calls in a timely manner, providing price quotes and other information.
• Assist outside sales representatives with their orders.
• Set up orders for daily shipment, delivery, or pick-up.
• Notify customer re: ordered parts, promptly restock returns, cores.

Qualifications and Skills

• Must have prior, relevant experience
• Able to read and comprehend instructions and information
• Must have at least basic computer skills
• Professional, personal appearance
• Able to work well with the public, sometimes with several customers at a time
• Able to work both individually and as a team
• Must be able to lift 50lbs or more
• Will be required to wear a dealership provided uniform

Benefits

• Health insurance
• Dental insurance
• 401(k)
• Flexible spending account
• Short term disability
• Long term disability
• Life insurance
• Paid time off
• 10 paid holidays a calendar year
• Company paid uniforms