Parts Counter / Department Specialist
Quality Truck Care Center, Inc. · Oshkosh, WI · 2 days ago
On-siteDistributionFull-time
About the role
Sells parts to customers at the counter, over the telephone, or through the repair shops.
Responsibilities
- Assists customers in determining and selecting appropriate parts.
- Provides price quotes and other parts information.
- Informs customers of specials and companion part requirements, ensuring that the customer is exposed to the full product line.
- Assists technicians with the parts requisition process, ensuring that the Parts department receives a completed copy of the parts request or repair order.
- Ensures that all internal parts requests are billed on repair order.
- Represents Quality Truck Care Center in a professional manner, remaining friendly and courteous in all customer and coworker interactions.
- Pulls and fills parts orders from stock.
- Prepares orders for daily shipment, delivery, or pick up.
- Inspects cores received from customers.
- Tags cores for return to vendor.
- Issues customer credit upon receipt of credit from vendor.
Required Qualifications
- Six to twelve months parts experience or training; heavy duty truck experience preferred
- Effective oral and written communication skills
- High School Diploma or Equivalent
- Valid Wisconsin Driver’s License / insurable
Benefits
- Vacation up to 4 weeks – fast accrual
- Additional PTO up to 192 hours per year
- Monthly Efficiency Bonus Program
- Health, Dental & Vision Insurance
- 401(k) with Company Match
- HSA & FSA Options
- Boot & Prescription Safety Glass Allowance
- Fitness Membership Reimbursement
- Tuition Assistance & Apprenticeship Programs
- Extensive OEM & Paid Training Opportunities
- Career Advancement opportunities
- Flexible work hours and a family-first culture