Parts Coordinator

About Visual Edge IT

At Visual Edge IT, we help organizations nationwide harness the power of technology to work smarter, stay secure, and grow stronger. From managed IT services and cybersecurity to print solutions and document workflow, we deliver innovative, customized strategies that give our clients the edge in an ever-changing business landscape. Our nationwide network combines the personalized service of local teams with the strength and resources of a national leader—ensuring that every client gets both technology that works and people who care. With more than two decades of experience and a team of over 1,000 technology professionals, we pride ourselves on building partnerships that go beyond service contracts. When you join Visual Edge IT, you become part of a collaborative, solutions-driven culture where your expertise helps shape the future for businesses across the country.

Responsibilities

• Receive parts, verify against purchase orders and packing slips, and report discrepancies to purchasing.
• Process warranty returns from technicians.
• Assist technicians with urgent walk-up requests.
• Process daily ILC parts transfer requests.
• Respond to email inquiries and research inventory issues.
• Support supply team with receiving, restocking, pulling orders, and shipping as needed.
• Run Technician Restocking Report twice weekly; update stocking codes and adjust min/max levels based on usage.
• Manage Technician Temporary Stock Report; pull obsolete inventory and market slow-moving items to other regions.
• Assist with unloading trucks using forklift or direct pickups to Inventory Control Manager.
• Commit purchase receipts to Doc Record daily.
• Process inter-branch shipping requests at designated times.
• Collaborate with service team, dispatch, and purchasing concerning escalations.
• Participate in quarterly and year-end inventory cycle counts.
• Maintain a clean and organized warehouse environment.
• Perform other duties as assigned.

Requirements

• High School diploma or equivalent required.
• Previous warehouse and inventory management experience preferred.
• Proficiency in Microsoft Office 365 and inventory management systems.
• Strong organizational, communication, and problem-solving skills.
• Ability to prioritize multiple tasks and meet deadlines in a fast-paced environment.
• Experience operating warehouse equipment, including forklifts, pallet jacks, and hand trucks.
• Strong teamwork skills with a customer-focused, ownership-oriented mindset.
• Valid driver's license and reliable transportation.

Benefits

• Competitive pay, PTO, and nine paid holidays per year.
• Medical, HSA, dental, vision, short-term disability, long-term disability, and voluntary life insurance plans.
• $50k life insurance policy at no cost to employees.
• Employee assistance program and wellness programs.
• 401(k) program with employer match: 100% match on the first 3% of employee contribution and 50% match on the next 2%.
• Career growth opportunities through internal promotions, training programs, and nurturing driven talent.