Parts Coordinator
Knapheide · Quincy, IL · 1 mo ago
ManagementFull-time
Duties & Responsibilities
- Field all parts inquiries from distributors via phone, e-mail, and fax
- Interact with distributors to determine their part needs
- Identify repair parts required by reviewing bill of materials
- Provide quotes to distributors for parts related orders
- Maintain parts pricing
- Cooky printing of shipping paperwork for UPS/LTL shipments
- Follow up with Shipping on past due UPS/LTL shipments
- Interact with Engineering with product related questions
- Work with Production, Inventory Control, and Purchasing to determine part availability
- Process warranty related orders submitted from Product Support
- Expedite orders when necessary
Position Requirements
- Excellent verbal and written communication skills
- Strong analytical reasoning and problem solving abilities
- Organized and able to prioritize workload
- Team player, self-starter, and efficient at making changes
- Customer focused and able to work in a fast-paced environment
- Computer skills including Excel, Word, and AS400
Physical/Mental Requirements
- Normal standing, walking and lifting in an office environment
- Prolonged periods of sitting and telephone usage