Parts Associate Wholesale-AutoNation Toyota Libertyville

About the role

The Wholesale Parts Inside Sales Representative (ISR) is responsible for driving wholesale parts gross generation across multiple OEM brands and dealership locations through proactive sales engagement, order processing, and account management. This role serves as the primary inside sales contact for wholesale customers including collision centers, independent repair facilities, and MSO partners.

Responsibilities

• Manage wholesale parts sales through phone, email, and digital ordering platforms including OPS, OEC, CCC, and Parts Trader.
• Proactively identify cross-selling opportunities across multiple OEM brands and dealership inventories to maximize order capture and improve customer service levels.
• Build strong relationships with collision centers, independent repair facilities, and wholesale accounts to increase customer retention and parts penetration.
• Accurately identify, quote, and process parts using multiple OE electronic parts catalogs.
• Support Outside Sales Representatives (OSRs) by providing inside sales coverage, quote follow-up, and opportunity development.
• Maintain accurate customer and sales activity records within dealership systems, including parts wholesale CRM.
• Stay current on OEM promotions, pricing programs, and parts availability across all supported brands.

Qualifications

• Minimum 3 years’ experience in automotive parts sales.
• Experience working with multiple OEM brands strongly preferred.
• Strong understanding of collision and mechanical parts ordering processes.
• Demonstrated ability to manage high-volume inbound sales activity while identifying upsell opportunities.
• Strong communication, relationship-building, and negotiation skills.
• Able to prioritize multiple customer requests in a fast-paced environment.
• High level of attention to detail and accuracy.

Technical Requirements

• Proficiency with OE electronic parts catalogs (across multiple OEM brands preferred).
• Experience using collision estimating systems including CCC, Mitchell, and Audatex (preferred).
• Familiarity with wholesale ordering platforms including CollisionLink, RepairLink, OPS Trax, CCC and Parts Trader.
• Working knowledge of dealership management systems including CDK for order processing, inventory visibility, and customer account management.
• Strong computer proficiency including Microsoft Excel, Microsoft Office, and multi-system navigation.
• Able to efficiently operate across multiple systems and monitors simultaneously while managing quotes, orders, and inventory across dealership locations.

Benefits

Compensation: Commission structure tied to wholesale performance
Benefits Package: Comprehensive benefits package including competitive compensation, 401k matching, health, dental, vision insurance, maternity benefits, associate purchase and discount programs, and access to amazing deals and discounts through YouDecide.

Company Information

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.