Partnership Development Manager - Corrections

About the role

Ophelia Health is seeking a full-time Partnerships Manager to build partnerships within correctional facilities (jails and prisons) to expand access to virtual Medication-Assisted Treatment (MAT) for Opioid Use Disorder (OUD).

Responsibilities

• Build and manage relationships with key stakeholders across correctional systems, including: County commissioners and government leadership, Warden and jail administrators, Social services and discharge planning teams, Correctional officers and custody staff, Inmate medical and behavioral health teams.
• Develop tailored engagement strategies for each stakeholder group to drive alignment and adoption.
• Design and operationalize referral workflows within correctional facilities to connect individuals to Ophelia’s virtual MAT services.
• Partner with facilities to integrate into existing processes such as: Intake and withdrawal management, Discharge planning and reentry workflows.
• Ensure referral pathways are simple, repeatable, and compliant with facility protocols.
• Utilize CRM tools (like Salesforce or HubSpot) to track activity, conversion rates from referral to patient, and ROI on partnership outreach.
• Uncover insights into your own performance, including analyzing which partner types yield the highest patient conversion and adjusting your weekly strategy accordingly.
• Collect and analyze feedback from community partners to refine Ophelia’s referral strategies and products.
• Help develop and build solutions for existing referral barriers.
• Work closely with Ophelia’s marketing, commercial, clinical, product, and operations teams to achieve outreach and market penetration goals.

Requirements

• 1+ years experience partnering with or selling into correctional systems, government agencies, or highly regulated environments.
• Proven ability to manage complex, multi-stakeholder partnerships with long sales cycles.
• Experience driving operational change within institutional settings (not just relationship-building).
• Strong ability to engage and influence diverse stakeholder groups ranging from frontline staff to senior leadership.
• Strong communication and interpersonal skills.
• Comfortable working within structured, high-security environments with strict protocols.

Qualifications

• Preferably MOUD in correctional settings, Reentry/discharge planning workflows, Medicaid or public funding streams (e.g., opioid settlement funds).
• Existing relationships within correctional or county systems strongly preferred.

Skills

• Strong relationship-building and negotiation skills.
• Excellent communication and interpersonal skills.
• Ability to navigate public sector systems, clinical workflows, and correctional operations.
• Experience with CRM tools (like Salesforce or HubSpot).

Benefits

• Competitive medical, vision, and health insurance (many plans are fully covered for the employee!)
• Start with 20 days (4 weeks) of PTO, increasing to 5 weeks after 2 years and 6 weeks after 5 years of tenure.
• 10 company holidays.
• Work From Home Stipend.
• 401k Contribution Platform.
• Additional benefits offered through our benefits provider such as life insurance, short and long term disability, financial wellness, virtual primary care, among others!

Pay

$80,000 - $100,000 USD

Schedule

This is a remote role with a preference for candidates located in New York, Pennsylvania, New Jersey, or Delaware. Open to periodic travel to partners.