Partner Success Manager

Responsibilities

• Directly manage 3rd party partner relationships, supporting the partner onboarding, collecting sales materials, and driving the overall partner success with sales and marketing
• Partner with Senior Partner Success Manager to execute and coordinate partner GTM plans for sales enablement to drive pairings with our customers (financial institutions) and adoption with their end users
• Coordinate and deliver partner trainings and materials, inclusive of webinars and sales resources
• Support management and optimization of Q2’s Developer Catalog where customers can go to learn about the latest partner offerings and access appropriate due-diligence materials
• Align partner opportunities with strategic verticals and marketing roadmaps to deliver coordinated GTM effort to drive sales enablement
• Educate partners on self-service tools, maximizing their relationship, and driving success in Q2's fintech ecosystem
• Gather insight regarding sales activity, end-user adoption, and customer successes
• Support sales and marketing initiatives to achieve sales and revenue targets

Qualifications

• Bachelor's Degree and 5+ years of relevant partner success/account management experience
• Excellent written/oral communication skills and ability to interface effectively with peer managers as well as senior management
• Attention to detail, exceptional follow-through, the ability to prioritize, stay organized, and multi-task in a fast-paced environment
• PREFERRED: Proficiencies with Salesforce, Jira, Confluence, and Seismic
• Experience in supporting sales and marketing functions
• Self-starter who is comfortable with ambiguity
• Experience building new processes and implementing across organizations
• Financial Services, enterprise software, customer success, and/or marketplace experience preferred