Partner Success Manager

About the role

You will be responsible for helping our strategic partners maximize the value of their relationship with Orgvue and enabling an environment that leads to new business development opportunities. You must be able to manage relationships, manage risk and oversee cross-functional activities in order to enable our partners to leverage Orgvue on their projects and to expand the volume of Orgvue projects delivered over time.

You will advise and work directly with leaders, super users and their teams in executing joint plans and priorities which may include go to market plans, custom Orgvue technical solution development, project delivery and user enablement activities. You will be a driving force behind our partners in maturing their internal Orgvue capabilities on their most strategic programs of work with leading companies around the world. You will also serve as a key connector to our Product team to suggest improvements that will make Orgvue an even better product and to our Sales team to expand Orgvue’s footprint with direct customers via our partner channel.

When not working directly with partners you will be working with other team members on projects to help build and scale service offerings for our partner community.

About you

• You’re excited by the prospect of joining a rapidly growing international company.
• You’re interested in problem solving with our customers in the Org Design and Transformation space.
• You want to make a fundamental difference to some of the largest organizations and household names.
• You love wearing multiple hats, working in fast-paced environment, and taking on difficult challenges.
• You enjoy working across a variety of stakeholders (both internal and external).
• You don't get flustered easily. If you don't know the answer, you'll dig until you find it.

Requirements

• Undergraduate or graduate degree in Business, Information Sciences or other related business disciplines.
• Minimum of 3 years of experience in management consulting in the transformation, human capital, talent or OD consulting space.
• Desirable - experience as a user of Orgvue.
• Strong project management skills; need to be coordinating across our ecosystem to support our customers' needs.
• Great presentation skills and professional service mindset; will need to be in front of our most strategic partners and our internal leadership teams on a daily basis managing expectations.
• Problem-solving skills; need to translate partner needs and requirements to practical solutions to drive value.
• Commercial mindset; need to be constantly thinking of how to prioritize and/or adjust components of the alliance plan in order to drive greater volumes of projects with our partners and to ultimately increase revenue potential for Orgvue and our partners.
• Technical literacy; ultimately will not need to be using Orgvue day to day, but will need to be literate in Orgvue technology and technical solutions.

Benefits

• Hybrid Working – 1-2 days a week in Philadelphia office
• 5% matched 401k
• Wellbeing: Sanctus Coaching, Headspace mindfulness app, Virtual fitness sessions, Wellbeing webinars, Annual Wellbeing day
• 25 days paid vacation (plus 1 extra day for every year of employment up to a maximum of 30 days)
• Healthcare premiums 100% paid by employer for majority of plans including family, dental and vision
• Competitive commission structure
• Eligible for Transaction Bonus