Partner Services Program Manager - 61008849

Careers at DPH: Work that makes a difference! Embracing Service, Inspiring Innovation, Promoting Teamwork, Pursuing Excellence, and Advancing Equity.

Responsibilities

• Provides supervision to the service area DIS team unit (Case Workers II & II) for HIV/STD Partner Service Activities under the supervision of the state Partner Services Program Manager.
• Ensures training for new staff, daily workload distribution, and management goals.
• Performs or reviews surveillance analyses, case management guidance/recommendations, and other quality assurance elements with the service area program.
• Assures HIPAA and privacy standards compliance with federal/state laws and the South Carolina Department of Public Health's STD/HIV/VH Section, as well as all other policies and standards.
• Collaborates with internal public health programs and external health industry stakeholders to provide meaningful and effective disease-interrupting services.
• Identifies and implements workforce staff development needs/opportunities.
• Directs, manages, and implements daily partner service unit activities and data systems.
• Performs daily agency administrative activities, demonstrates mentorship skills (e.g., training and coaching staff in interviews and field investigations), and teaches program-relevant software and database systems.

Requirements

• Bachelor's degree in physical or social sciences from an accredited college or university.
• Ten (10) years of experience working in public health programs, ideally focused on STD/HIV with medical or investigative tasks.
• Three (3) years of experience supervising Disease Intervention Specialists (DIS), case workers, or providing daily oversight of non-clinical coordinators who perform sexually transmitted infection (STI) contact tracing activities for index cases and contacts.
• Any equivalent combination of education and/or experience that demonstrates the required knowledge, skills, and abilities may be considered, subject to approval by the DPH Chief Human Resources Officer or their delegate.

Applicants indicating college credit or degree(s) on the application may upload an unofficial copy of the transcript as an attachment. An official, certified copy of the transcript or diploma will be required prior to hiring. Institutions of Higher Learning must be recognized by the Council for Higher Education Accreditation.

Qualifications

• Master's degree in a related field of study (e.g., health science, service, or administrative advanced study).
• Certifications such as Certified in Disease Intervention (CDI), CDC TRAIN - Disease Intervention Training Plan (Course ID 5110), Certified in Public Health (CPH), Certified Case Manager (CCM), or Project Management Professional (PMP).
• Completion of DPH courses: Personnel Practices, Introduction to Supervision, Conflict Resolution, Harassment Prevention Through Awareness, etc.

Benefits

• 15 days Annual (Vacation) Leave per year.
• 15 days Sick Leave per year.
• 13 Paid Holidays.
• Paid Parental Leave.
• Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children.
• S.C. Deferred Compensation Program available.
• Retirement benefit choices:
  • State Retirement Plan (SCRS).
  • State Optional Retirement Program (State ORP).

Enrollment in one of the listed retirement plans is required for all full-time employees.

Schedule

The option to work partially remote or adjusted work hours may be available after 12 months of employment for approved positions.