Partner Services Program Manager - 61006959

Careers at DPH: Work that makes a difference! Embracing Service, Inspiring Innovation, Promoting Teamwork, Pursuing Excellence, and Advancing Equity. Headquarters location negotiable.

Responsibilities

• Provide supervision to the service area DIS team unit (Case Workers II & II) for HIV/STD Partner Service Activities under the state Partner Services Program Manager.
• Ensure training for new staff, daily workload distribution, and management of goals.
• Perform or review surveillance analyses, case management guidance/recommendations, and other quality assurance elements.
• Assure compliance with HIPAA and privacy standards, federal/state laws, and South Carolina Department of Public Health's STD/HIV/VH Section policies.
• Collaborate with internal programs and external health stakeholders to deliver effective disease-interrupting services.
• Identify and implement workforce staff development needs and opportunities.
• Direct, manage, and implement daily partner service unit activities and systems.
• Perform daily agency administrative activities, demonstrate mentorship skills (e.g., training and coaching staff in interviews, field investigations, and software skills).
• Teach and use program-relevant software and database systems.

Requirements

• Bachelor's degree in physical or social sciences from an accredited college or university.
• Ten (10) years of experience working in public health programs, ideally focused on STD/HIV with medical or investigative tasks.
• Three (3) years of experience supervising Disease Intervention Specialists (DIS), case workers, or providing daily oversight of non-clinical coordinators who perform sexually transmitted infection (STI) contact tracing activities.
• Applicants indicating college credit or degree(s) on the application may upload an unofficial copy of the transcript; an official, certified copy will be required prior to hiring.
• Institutions of Higher Learning must be recognized by the Council for Higher Education Accreditation.

Any equivalent combination of education and/or experience that demonstrates the required knowledge, skills, and abilities may be considered, subject to approval by the DPH Chief Human Resources Officer or their delegate.

Qualifications

• Master's degree in a related field of study (e.g., health science, service, or administrative advanced study).
• Certifications such as Certified in Disease Intervention (CDI), CDC TRAIN - Disease Intervention Training Plan (Course ID 5110), Certified in Public Health (CPH), Certified Case Manager (CCM), or Project Management Professional (PMP).
• Completion of DPH courses: Personnel Practices, Introduction to Supervision, Conflict Resolution, Harassment Prevention Through Awareness, etc.

Benefits

• 15 days Annual (Vacation) Leave per year.
• 15 days Sick Leave per year.
• 13 Paid Holidays.
• Paid Parental Leave.
• Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children.
• S.C. Deferred Compensation Program available.
• Retirement benefit choices:
  • State Retirement Plan (SCRS).
  • State Optional Retirement Program (State ORP).
• Enrollment in one of the listed retirement plans is required for all full-time employees.
• Hybrid work options may be available after 12 months of employment for approved positions.