Partner Program Manager

What You Will Be Doing

• Manage and support the Partner Program for Solution Providers and Distributors in support of our clients annual revenue goals.
• Be responsible for all partner program communications (i.e., new partner onboarding, internal partner team newsletters, etc.) and program assets (i.e., program guides, infographic, etc.).
• Identify changes in Salesforce.com, the Partner Portal and other core business systems to ensure alignment with Partner Programs.
• Work with our partner enablement team to iterate on accreditation program.
• Provide regional support for launching program updates, including communications, documentation, rules of engagement, benefits, and requirements.
• Design and operate incentive and reward programs that are a competitive advantage for partners while delivering intended ROI.
• Support the Partner team with programmatic resources to ensure adequate execution and incentive participation, including reporting, incentive overviews, guidelines, terms and conditions, and enablement materials.
• Partner closely with cross-functional teams including finance, field operations, channel, legal, compliance, and program leadership in the execution of partner incentives.
• Work with the Pricing and Packaging team on partner promotions offerings and pricing.
• Own and report on partner performance during quarterly business reviews.
• Special projects as needed, in support of the Global Partner Program and Experience team.

What You Bring

• Minimum 5 years’ work experience in SAAS company, preferably working with Partner Programs, Solution Providers (resellers), Distributor Partners, etc. across multiple geographies.
• Strong experience modeling incentives and driving adoption via partners.
• Organized, detailed oriented and able to juggle multiple projects at once.
• Experience drafting content, writing, and editing.
• Outstanding verbal communication skills and detailed project management skills.
• Self-starter and excellent problem solver via collaboration.
• Interest in understanding the Identity landscape.
• Demonstrated experience working cross-functionally across organizations.
• A high degree of honesty, integrity, and sound judgment.
• Willingness to listen, learn and incorporate other ideas into all aspects of a job.
• Comfortable with travel up to 10%.

Our Benefits

• Competitive compensation commensurate with experience
• Full Healthcare Package including medical, dental, and vision insurance, long-term disability insurance, life and AD&D insurance
• Flexible paid time off
• Paid holidays
• 401k & Company Match
• Learning & Development Stipend
• Employee Referral Bonus