Partner Operations Manager

About the Role

You'll run the operations behind Lovable's partner business, covering two key motions: our Solution Partner Program (over 6,000 agencies and consultancies) and our co-sell and marketplace motion with hyperscalers. Your responsibilities will include keeping partners unblocked, building scalable processes and integrations, and providing clear performance insights to leadership.

Why Lovable

Lovable is a software creation platform empowering people to turn ideas into reality. Launched in November 2024, it has enabled over 60 million projects, from solopreneurs to enterprises like Adidas and Zendesk. We're a fast-growing, talent-dense team across Stockholm, London, Boston, New York, and San Francisco, focused on extreme ownership, high velocity, and collaboration. Recognized by TIME, Forbes, and CNBC, we're building a generational company in the AI-driven software era.

Responsibilities

• Run partner support end-to-end: improve the AI support agent, handle escalations, and fix blockers using admin tools.
• Manage partner applications, onboarding, and certification processes.
• Maintain the Partner Directory, lead handoffs, and ensure customer inquiries reach the right partners.
• Map and optimize the co-sell motion with hyperscalers, from opportunity sharing to close.
• Administer Crossbeam and build integrations with third-party tools, HubSpot, and Lovable-built apps.
• Develop automations and AI agents to streamline co-sell and marketplace workflows.
• Own program reporting and help set targets aligned with GTM strategy.
• Turn recurring issues into permanent solutions, improving processes and documentation.
• Support the launch of new programs, ensuring consistent partner experiences.

Requirements

• 4-10 years of experience in partner/channel operations or RevOps.
• Hands-on experience with CRM systems, tool integrations, and building automations.
• Comfort working daily with AI agents (non-negotiable).
• Excellent written communication skills for partner and internal interactions.
• Detail-oriented, self-managed, with a deep understanding of systems and data flows.

Qualifications

• Preferred: Experience with hyperscaler co-sell programs, cloud marketplace listings, or partner ecosystem tools like Crossbeam.