Partner Operations Manager

About the role

As an Partner Operations Manager, you will be a critical partner to our moonshot teams. You are a "Swiss Army Knife"—highly relational like a Business Development professional, highly organized like a Program Manager, and driven by a continuous improvement mindset (fearless in the use and deployment of new technology).

Responsibilities

• Identify operational bottlenecks (e.g., managing our extended workforce and complex contracting sequencing) and build scalable solutions.
• Continuously experiment with new technologies and tools to improve efficiency and documentation.
• Provide hands-on launch operations support and implement launch design improvements for specific project teams as they move from prototype to real-world deployment.
• Manage accounts and external relationships on behalf of early-stage moonshot teams. Ensure milestones and deliverables are consistently met, and act as the primary point of contact for shared external partners.

Requirements

• Bachelor's degree or equivalent practical experience.
• 2-4 years of experience in operations, consulting, or a related field.
• Experience managing complex, multi-stakeholder projects from inception to completion.
• Hands-on experience deploying automation technology.

Qualifications

• MBA, management consulting experience, or equivalent strategic operational experience.
• A unique blend of experience: capable of thriving in early-stage, fast-paced environments (startups) while possessing the savvy to navigate and leverage massive, complex matrixed organizations (like Google).
• A strong continuous improvement mindset with a demonstrated willingness to experiment with new technologies to automate workflows and scale business processes.
• Strong communication skills, both verbal and written, with ability to speak with stakeholders at every level of stakeholders from internal and external partners.
• Audacious, highly curious, comfortable with extreme ambiguity, and a structured thinker who can bring order to complex, open-ended challenges.

Skills

• Process Management
• Improvement & Automation
• Graduation Support
• Account Management

Benefits

The US base salary range for this full-time position is $111,000 - $162,000 + bonus + equity + benefits. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.