Partner Operations

Primary Responsibilities

• Manage the fulfillment and inventory of marketing collateral, including preparing, packing, shipping, and organizing materials for partner organizations
• Cook up conferences, trade shows, webinars, and other partner-facing events, including logistics, materials, and on-site support
• Monitor inventory levels, forecast replenishment needs, and coordinate with vendors to ensure materials remain available
• Monitor and respond to customer and partner inquiries in a timely, professional, and brand-consistent manner
• Support partner outreach efforts, including identifying prospective partners, engaging with potential partner organizations, and helping grow the partner network
• Help improve and scale operational processes as the business continues to grow

Qualifications

• 1+ year of experience with business partners in operations, logistics, fulfillment, customer support, administrative support, or a related field
• Strong organizational skills and attention to detail
• Excellent written and verbal communication skills
• Ability to manage multiple priorities, solve problems, and work independently
• Experience coordinating with vendors, suppliers, customers, or external partners
• Experience using business systems, spreadsheets, or e-commerce platforms to manage workflows and track information
• Ability to lift and move boxes up to 40 pounds
• Ability to travel for conferences and trade shows approximately 4–5 times per year, including occasional weekend travel

Nice to Have

• Experience with Shopify or a similar e-commerce platform
• Experience with inventory management, shipping, or event coordination
• Experience in the pet, veterinary, insurance, or related industries
• Familiarity with AI-powered productivity and research tools such as Claude or ChatGPT

What Makes This Role Unique

• You'll have a mix of operational, logistical, customer-facing, and event-related responsibilities rather than focusing on a single function
• You'll be the primary owner of many of the day-to-day operations that keep the partner network running
• You'll be joining a team that is still building and refining processes, giving you the opportunity to help shape how the function evolves
• As the business grows, there will be opportunities to take on additional ownership and expand your scope

Is This You?

• You're highly organized and enjoy creating order from moving pieces
• You take ownership of your work and follow through on details
• You're comfortable rolling up your sleeves and handling both administrative and hands-on operational work
• You enjoy supporting customers and partners and helping create a positive experience
• You're excited about joining a growing business and helping build something over time

Compensation & Benefits

• Work Location
• Sponsorship & Work Authorization

Additional Information

• VOGLIO is proud to be an equal opportunity employer committed to building a diverse, inclusive, and equitable workplace.
• We welcome applicants of all backgrounds and identities.
• Qualified individuals will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, veteran status, or any other protected characteristic.
• If you require a reasonable accommodation during the application process, please contact our HR team directly at Kristin@vogliomarketing.com
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