Partner Engineer, Implementations

About the role

We are expanding our Partner Engineering team and seeking a Partner Engineer who will serve as a technical counterpart on the post-sales side.

Responsibilities

• Scale technical onboarding with a focus on reducing the time to integrate with Parafin products.
• This can include owning and building internal or partner-facing tools to streamline onboarding.
• Drive the technical implementation of new product/features launches from initial planning through partner coordination, issue resolution, comprehensive testing, and final go-live.
• Act as the central point of contact for identifying and debugging critical technical issues during the implementation phase, coordinating prompt resolutions between internal teams and platform partners.
• Where necessary, provide tailored solutions to meet partners’ integration needs.
• Document integration details and processes (internally and for partners), ensuring knowledge transfer and ease of support as our partner portfolio scales.
• Be the voice for our partners internally - Capture integration learnings and feedback to influence product roadmap, APIs, and platform improvements.
• Drive tooling & automation to scale repeatable integration launch patterns.
• Work with Product & Platform teams to evolve partner facing assets (demo apps, starter kits, tutorials etc.) based on real-world partner needs.
• Uphold technical documentation standards across company and be the flag bearer for managing our public facing docs.

Requirements

• Must have 3+ years of experience in client-facing technical roles, preferably in post-sales engineering, software integration, technical partner support, customer success engineer or technical GTM engineer.
• Strong engineering background with fluency in at least 2 programming languages a plus (e.g., Java, Python, JavaScript, etc.).
• Excellent communication skills, with the ability to effectively explain complex technical concepts to both technical and non-technical stakeholders, including executives.
• Proficiency with integration technologies, such as REST APIs, webhooks, SDKs, data pipelines, and embeddable UI components.
• Strong problem-solving skills, with a partner-focused approach. You have a demonstrated background of relentlessly raising the bar for great partner experience.
• You have a demonstrated background of navigating standard/generalizable vs. custom partner solutions and guiding partners toward the optimal approach that considers both partner needs and engineering resourcing.
• Comfortable exploring and navigating Parafin's codebase, particularly with proficiency in React, Scala, and Python.
• Proven experience in creating working demos and production applications, showcasing your ability to apply technical skills to practical use cases.
• Ability to thrive in a highly ambiguous and fast-paced environment, adapting quickly to evolving requirements and priorities.
• Demonstrated passion for helping small businesses grow and succeed, showing genuine dedication to the success of our partners.
• Proven experience in crafting clear technical documentation for effective knowledge sharing, troubleshooting, and best practice distribution to internal teams and external partners.

Preferred Qualifications

• Knowledge of our industry’s best practices for integration and technical scoping.
• Familiarity with SQL preferred.
• Experience working in Fintech is a plus.

What We Offer

• Salary Range: $190 - $240k
• Equity grant
• Medical, dental & vision insurance
• Unlimited PTO
• Commuter benefits
• Free lunches
• Paid parental leave
• 401(k)
• Employee assistance program