Partner Engagement Specialist - Southern NJ

About the role

Forge Health is a mission-driven outpatient mental health and substance use provider. This role is focused on building and activating/maintaining referral relationships across Gloucester County and surrounding areas.

Responsibilities

• Drive measurable referral growth within your assigned territory through strategic partner engagement.
• Serve as the face of Forge Health in the market, building, activating, and expanding referral relationships that contribute to sustained census growth and revenue performance.
• Execute a strategic market activation plan aligned with organizational growth goals.
• Identify and prioritize high-opportunity referral sources, establish structured outreach cadences, and implement targeted initiatives, including educational sessions, site visits, office tours, and community engagement, to increase referral volume, improve referral-to-intake conversion, and strengthen ongoing engagement with referral partners.
• Develop outreach initiatives and deepen relationships with priority referral targets, including hospital systems, primary care providers, detox centers, psychiatric emergency services, behavioral health organizations, community groups, and government stakeholders.
• Educate referral partners on appropriate level-of-care placement, with primary emphasis on Intensive Outpatient Programs (IOP) and Psychiatric Services, including medication management.
• Ensure partners understand Forge Health’s clinical capabilities, intake processes, and service pathways so they can confidently refer appropriate patients and access care efficiently.
• Remain informed on Forge Health’s evolving services, specialty programming, and operational workflows to provide accurate, up-to-date guidance to referral sources.
• Participate actively in community events, county meetings, and behavioral health coalitions to strengthen Forge Health’s presence and brand reputation.
• Plan and host educational forums, office tours, and engagement events to inform referral sources and community stakeholders about Forge Health’s services.
• Collaborate cross-functionally with Marketing, Clinical, Intake, and Operations teams to align outreach strategy, remove referral barriers, and support efficient access to care.
• Maintain CRM documentation and proactively share insights regarding referral trends, growth opportunities, competitive dynamics, and market feedback to inform territory strategy.
• Identify new partnership and business development opportunities and collaborate with leadership to support market expansion initiatives.
• Ensure compliance with organizational policies and procedures.

Requirements

• 2+ years of experience in behavioral health, healthcare outreach, provider relations, or business development.
• Working knowledge of behavioral healthcare models, referral processes, and provider workflows.
• Strong relationship-building skills with clinicians, healthcare organizations, or community stakeholders.
• Existing behavioral health network connections within your territory preferred.
• Familiarity with CRM systems and comfort managing outreach pipelines and performance tracking.
• Organized, self-directed, and comfortable operating independently in a field-based environment.
• Excellent communication and presentation skills.
• Valid state license and reliable access to a vehicle.

Qualifications

• High school diploma or equivalent.
• Valid state license and reliable access to a vehicle.

Skills

• Strategic planning and execution.
• Relationship management and networking.
• Outreach and engagement strategies.
• CRM system proficiency.
• Communication and presentation skills.
• Knowledge of behavioral healthcare models and referral processes.

Benefits

• Competitive salary aligned with your experience.
• Comprehensive paid time off package.
• Annual time off to volunteer.
• Parental leave.
• Annual continuing education allocations.
• Competitive medical, dental, and vision package.
• An annual subscription to a leading meditation app.
• Opportunities for professional development, including financing for advanced licensure and certifications.
• Internal supervision opportunities.
• A modern, elegant, and high-end work environment.