Partner Engagement Specialist - Long Island

About the role

The Kenneth Peters Center (KPC) for Recovery is part of the Forge Health family of companies providing the Long Island community with the highest quality substance use disorder treatment for thirty years. At Forge/KPC, clinical care is paramount – it’s the heartbeat of our operations and the driving force in everything we do. The skill and compassion of our staff are the crucial components to extraordinary experiences and outcomes for those we serve.

Responsibilities

• Drive measurable referral growth within your assigned territory through strategic partner engagement.
• Serve as the face of Forge Health/KPC in the market, building, activating, and expanding referral relationships that contribute to sustained census growth and revenue performance.
• Execute a strategic market activation plan aligned with organizational growth goals.
• Identify and prioritize high-opportunity referral sources, establish structured outreach cadences, and implement targeted initiatives, including educational sessions, site visits, office tours, and community engagement, to increase referral volume, improve referral-to-intake conversion, and strengthen ongoing engagement with referral partners.
• Develop outreach initiatives and deepen relationships with priority referral targets, including hospital systems, primary care providers, detox centers, psychiatric emergency services, behavioral health organizations, community groups, and government stakeholders.
• Educate referral partners on appropriate level-of-care placement, with primary emphasis on Intensive Outpatient Programs (IOP) and Psychiatric Services, including medication management.
• Ensure partners understand Forge Health/KPC’s clinical capabilities, intake processes, and service pathways so they can confidently refer appropriate patients and access care efficiently.
• Remain informed on Forge Health/KPC’s evolving services, specialty programming, and operational workflows to provide accurate, up-to-date guidance to referral sources.
• Participate actively in community events, county meetings, and behavioral health coalitions to strengthen Forge Health/KPC’s presence and brand reputation.
• Plan and host educational forums, office tours, and engagement events to inform referral sources and community stakeholders about Forge Health/KPC’s services.
• Collaborate cross-functionally with Marketing, Clinical, Intake, and Operations teams to align outreach strategy, remove referral barriers, and support efficient access to care.
• Maintain CRM documentation and proactively share insights regarding referral trends, growth opportunities, competitive dynamics, and market feedback to inform territory strategy.
• Identify new partnership and business development opportunities and collaborate with leadership to support market expansion initiatives.
• Ensure compliance with organizational policies and procedures.

Requirements

• 2+ years of experience in behavioral health, healthcare outreach, provider relations, or business development.
• Working knowledge of behavioral healthcare models, referral processes, and provider workflows.
• Strong relationship-building skills with clinicians, healthcare organizations, or community stakeholders.
• Existing behavioral health network connections within your territory preferred.
• Familiarity with CRM systems and comfort managing outreach pipelines and performance tracking.
• Organized, self-directed, and comfortable operating independently in a field-based environment.
• Excellent communication and presentation skills.
• Valid state license and reliable access to a vehicle.

Qualifications

• Valid state license and reliable access to a vehicle.

Skills

• Strategic partner engagement
• Market activation planning
• Referral source identification and prioritization
• Outreach initiative development and execution
• Education and training of referral partners
• Community engagement and coalition participation
• CRM system management and performance tracking
• Compliance with organizational policies and procedures

Benefits

Competitive salary aligned with your experience
Comprehensive paid time off package
Annual time off to volunteer
Parental leave
Annual continuing education allocations
Competitive medical, dental, and vision package
Annual subscription to a leading meditation app
Financing for advanced licensure and certifications
Internal supervision opportunities
Dedicated, motivated team and chance to be part of a highly ambitious medical startup
Modern, elegant, and high-end work environment