Partner Account Representative

About the role

The Student Engagement Specialist is primarily responsible to ensure that employees of our existing healthcare and healthcare adjacent partners are aware of our programs, provides insight and motivation for those employees to enroll in our programs, and works with our account management teams to ensure we are cohesively providing the highest level of service and support to those employees.

Responsibilities

• Engages directly with employees of healthcare and healthcare adjacent partners to ensure those employees have the information, context and motivation to seek enrollment at Covista institutions;
• Works with Account Management team to strategically select, source and schedule onsite events at partner institutions; expected to be "in the field" 3-4 days per week;
• Sets up and manages student lead tracking systems;
• Ensures that relevant information is captured for each student lead, works closely with enrollment teams to ensure we are asking and collecting the correct information;
• Targets a minimum of 100 quality conversations per month, defined as conversations that lead to a highly qualified lead with a +10% chance of enrollment;
• Sources additional leads to be passed to marketing for nurturing (less-qualified leads) and may be asked to qualify existing or new lead sources (via calls, email or other communication modes);
• Attends tradeshows and industry events where employee enrollment is a core focus;
• Performs other duties as assigned;

Qualifications

• Bachelor's Degree required;
• 3+ years customer service, student enrollment, or prior experience serving healthcare institutions required;
• Knowledge working in and using Salesforce or similar CRM, PowerBI and/or other reporting tools;
• Knowledge of the nursing profession, healthcare career paths, and strong understanding of the degrees and credentials used in nursing (may be learned on the job);
• Understanding of academic cycles and B2BC nature of enrollment revenue;
• Ability to discern interest level, engage in direct and indirect communication, and connect to prospective students;

Additional Information

In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $70,000 and $90,000. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility.

The position qualifies for the below benefits.

• Covista offers a robust suite of benefits including:
• Health, dental, vision, life and disability insurance;
• 401k Retirement Program + 6% employer match;
• Participation in Covista’s Flexible Time Off (FTO) Policy;
• 12 Paid Holidays;

For more information related to our benefits please visit: https://careers.covista.com/benefits

Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation