Partner Account Representative

Covista is America's largest healthcare educator, serving more than 97,000 students and supported by a community of 385,000 alumni across five accredited institutions. Through personalized, tech-enabled education powered by 10,000 faculty and colleagues, Covista expands access to healthcare careers and addresses the U.S. healthcare workforce shortage at scale. This role is location-specific and requires the candidate to be based in New Orleans, Louisiana. The territory will include Louisiana and Mississippi.

About the role

The Student Engagement Specialist ensures employees of existing healthcare and healthcare-adjacent partners are aware of Covista programs, provides insight and motivation for those employees to enroll, and collaborates with account management teams to deliver high-level service and support. The role focuses on generating workforce solutions leads through meaningful conversations with prospective students (partner employees), accurately communicating Covista’s capabilities, mission, and focus. The Specialist also identifies new and expanded lead sources from partner institutions.

Responsibilities

• Engage directly with employees of healthcare and healthcare-adjacent partners to provide information, context, and motivation for enrollment at Covista institutions; identify alumni at partner institutions to serve as references for prospective students.
• Work with the Account Management team to strategically select, source, and schedule onsite events at partner institutions; expected to be "in the field" 3-4 days per week.
• Capture relevant information for each student lead and collaborate with enrollment teams to ensure accurate data collection.
• Target a minimum of 50 quality conversations per month, defined as conversations leading to a highly qualified lead with a +10% chance of enrollment.
• Source additional leads for marketing nurturing (less-qualified leads) and qualify existing or new lead sources via calls, email, or other communication modes.
• Attend tradeshows and industry events focused on employee enrollment.
• Perform other duties as assigned and comply with all policies and standards.

Requirements

• Bachelor’s Degree required.
• 3+ years of experience in customer service, student enrollment, or serving healthcare institutions.
• Knowledge of Salesforce or similar CRM, PowerBI, and/or other reporting tools.
• Understanding of the nursing profession, healthcare career paths, and degrees/credentials in nursing (may be learned on the job).
• Familiarity with academic cycles and the B2B nature of enrollment revenue.
• Ability to discern interest levels, engage in direct and indirect communication, and connect with prospective students.

Pay

The expected salary range for this position is between $70,000.00 and $90,000.00. Actual pay will be adjusted based on experience, training, geographic location, licensure, certifications, market factors, departmental budgets, and responsibility.

Benefits

• Health, dental, vision, life, and disability insurance.
• 401k Retirement Program with a 6% employer match.
• Flexible Time Off (FTO) Policy.
• 12 paid holidays.

For more information about benefits, visit https://careers.covista.com/benefits.