Part Time Universal Banker (20 Hours), San Rafael Branch
Responsibilities
- Aid in basic account openings for existing customers.
- Deliver service to internal and external customers to resolve account service issues.
- Execute financial transactions in line with bank policies and procedures.
- Refer potential sales opportunities to segment partners as appropriate.
- Create sales opportunities from service transactions and address customer complaints and issues promptly and effectively.
- Participate in branch sales activities such as seminars, micromarketing events, promotional campaigns, product initiatives, etc.
- Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets.
- Demonstrate compliance with applicable laws, rules, and regulations, maintain firm reputation, and adhere to policy, ethical standards, and escalate control issues transparently.
Qualifications
- 1-3 years of relevant experience.
- Previous Retail Banking or similar experience required.
- Clear and concise written and verbal communication skills.
Requirements
This position requires a High School diploma or equivalent.
Skills
Complementary skills may include:
- Customer service skills.
- Financial transaction processing.
- Sales and marketing knowledge.
- Operational control adherence.
Benefits
The Universal Banker position offers a competitive salary range, discretionary and formulaic incentive and retention awards, and comprehensive employee benefits including medical, dental & vision coverage, 401(k), life, accident, and disability insurance, and wellness programs. Paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays are also available. For more details, visit citibenefits.com.
Pay
The salary range for this position is $50,030.00 - $65,270.00 per year, with an hourly rate of $24.05 - $31.37 for part-time hires.
Schedule
The Universal Banker position is offered on a part-time basis.
Location
The primary location for this role is San Rafael, California, United States.