Part Time Universal Banker (20 Hours) - Rockville Branch

We need to output HTML fragment only, with headings

for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must include sections only if posting has real specific content. We need to parse the posting. The posting text: "The Universal Banker is an entry level position responsible for the assistance in the execution of sales, products or service activities in coordination with the customer service team. The overall objective of this role is to foster relations with customers to build loyalty and to help increase sales to individual consumer clients. Responsibilities: Assist in basic account opening for existing customerProvide service delivery to internal/external customers to resolve account service issuesExecute financial transactions in accordance with bank policies and proceduresRefer opportunities to segment partners where appropriateCreate sales opportunities out of service transaction and resolve customer complaints/issues promptly and effectivelySupport sales/service activities within the branch by participating in seminars, micromarketing events, promotional campaigns, product initiatives, etc.Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assetsAppropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications: 1-3 years of relevant experiencePrevious Retail Banking or similar experience requiredConsistently demonstrates clear and concise written and verbal communication skills Education: High School diploma or equivalent This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. ------------------------------------------------------ Job Family Group: Consumer Sales ------------------------------------------------------ Job Family: Branch Sales ------------------------------------------------------ Time Type: Part time ------------------------------------------------------ Primary Location: Rockville Maryland United States ------------------------------------------------------ Primary Location Full Time Salary Range: $47,510.00 - $61,990.00 Salary shown is for full-time positions and will be prorated for part-time hires based on number of hours worked. The hourly rate corresponding to the annual range is: $22.84 - $29.80 In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. ------------------------------------------------------ Most Relevant Skills Please see the requirements listed above. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Anticipated Posting Close Date: Sep 21, 2026 ------------------------------------------------------ Automated Processing and AI ... (boilerplate) ------------------------------------------------------ Citi is an equal opportunity employer ... (EEO boilerplate)" We need to remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions. Also remove "Automated Processing and AI" and EEO statements. We need to keep substantive info: description, responsibilities, qualifications, education, job family group, job family, time type, location, salary range, hourly rate, benefits description, maybe posting close date? The instructions: "Do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

or drop it." The posting close date is metadata; could be placed in a short

. Also job family group and family could be metadata. We need sections: About the role (maybe the introductory paragraph), Responsibilities, Qualifications (maybe includes experience and education), Benefits, Pay, Schedule. Skills: we have "Most Relevant Skills Please see the requirements listed above." and "Other Relevant Skills For complementary skills, please see above and/or contact the recruiter." That's not specific; we should not create a Skills section if no real specific content. So we omit Skills. We need to avoid filler like "commensurate with experience". Not present. We need to preserve all substantive info. Let's extract: About the role: The Universal Banker is an entry level position responsible for the assistance in the execution of sales, products or service activities in coordination with the customer service team. The overall objective of this role is to foster relations with customers to build loyalty and to help increase sales to individual consumer clients. Responsibilities list: after "Responsibilities:" we have a long sentence with no punctuation separating items. Need to split into list items. The text: "Assist in basic account opening for existing customerProvide service delivery to internal/external customers to resolve account service issuesExecute financial transactions in accordance with bank policies and proceduresRefer opportunities to segment partners where appropriateCreate sales opportunities out of service transaction and resolve customer complaints/issues promptly and effectivelySupport sales/service activities within the branch by participating in seminars, micromarketing events, promotional campaigns, product initiatives, etc.Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assetsAppropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency." We need to separate each responsibility. Likely each starts with a verb. Let's manually split: - Assist in basic account opening for existing customer - Provide service delivery to internal/external customers to resolve account service issues - Execute financial transactions in accordance with bank policies and procedures - Refer opportunities to segment partners where appropriate - Create sales opportunities out of service transaction and resolve customer complaints/issues promptly and effectively - Support sales/service activities within the branch by participating in seminars, micromarketing events, promotional campaigns, product initiatives, etc. - Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets - Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. That seems correct. Qualifications: after "Qualifications:" we have "1-3 years of relevant experiencePrevious Retail Banking or similar experience requiredConsistently demonstrates clear and concise written and verbal communication skills Education: High School diploma or equivalent". Need to split into list items maybe. Also education separate. We could have Qualifications section with list items: 1-3 years of relevant experience; Previous Retail Banking or similar experience required; Consistently demonstrates clear and concise written and verbal communication skills. Education: High School diploma or equivalent could be separate or part of qualifications. The instruction: Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have Qualifications heading and include education as part of it (maybe a

or list). We'll include education as a list item. Thus Qualifications list: - 1-3 years of relevant experience - Previous Retail Banking or similar experience required - Consistently demonstrates clear and concise written and verbal communication skills - Education: High School diploma or equivalent Now Benefits: The posting includes: "In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire." We need to keep substantive info; we can put that as a

• list. Pay: Salary range and hourly rate. Provide as

  maybe. Schedule: Time Type: Part time. Also maybe mention that salary is prorated for part-time. So schedule section can include that. We also have Job Family Group, Job Family, Location. Could be minor metadata; we could put them in a short

  under About the role or separate? The instruction: "Do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

  or drop it." So we can include location etc in a short

  after About the role maybe. We must not include boilerplate like EEO, Automated Processing and AI, Anticipated Posting Close Date? The close date is metadata; could be folded into a short

  . But maybe we drop it as not essential? The instruction says preserve ALL substantive information; do NOT invent or summarize away detail. The posting close date is substantive? It's metadata about the posting; but maybe considered minor. I'd include it as a short

  maybe. But we need to avoid duplication. Let's decide to include a

  for metadata: "Job Family Group: Consumer Sales; Job Family: Branch Sales; Time Type: Part time; Primary Location: Rockville, Maryland, United States; Anticipated Posting Close Date: Sep 21, 2026." Now we need to output only HTML fragment, no /, no markdown. Structure:

  About the role

  The Universal Banker is an entry level position responsible for the assistance in the execution of sales, products or service activities in coordination with the customer service team. The overall objective of this role is to foster relations with customers to build loyalty and to help increase sales to individual consumer clients.

  Job Family Group: Consumer Sales; Job Family: Branch Sales; Time Type: Part time; Primary Location: Rockville, Maryland, United States; Anticipated Posting Close Date: Sep 21, 2026.

  Responsibilities

  • Assist in basic account opening for existing customer
  • Provide service delivery to internal/external customers to resolve account service issues
  • Execute financial transactions in accordance with bank policies and procedures
  • Refer opportunities to segment partners where appropriate
  • Create sales opportunities out of service transaction and resolve customer complaints/issues promptly and effectively
  • Support sales/service activities within the branch by participating in seminars, micromarketing events, promotional campaigns, product initiatives, etc.
  • Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

  Qualifications

  • 1-3 years of relevant experience
  • Previous Retail Banking or similar experience required
  • Consistently demonstrates clear and concise written and verbal communication skills
  • Education: High School diploma or equivalent

  Benefits

  • Discretionary and formulaic incentive and retention awards (for eligible employees)
  • Medical, dental & vision coverage
  • 401(k)
  • Life, accident, and disability insurance