Part-Time Travel Sales Advisor

AAA Las Vegas, Summerlin branch – part-time, onsite role (24 hrs/week, includes Saturdays).

Why Work For Us

• Opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending on position
• $1-for-$1 401k company match up to 6% of eligible earnings per pay period
• Medical, dental, vision, and wellness program benefits
• Paid holidays and accrued paid time off (additional 24 hrs/year for volunteer activities)
• Free AAA Classic Membership and AAA product discounts
• Tuition reimbursement program

About the Role

Travel Advisors provide exceptional travel sales and support, acting as consultants to tailor AAA products and services into unique, memorable vacation experiences. This role handles full-service international cruise & tour bookings, air/hotel/car/rail ticketing, and related member servicing, with secondary focus on membership sales.

Responsibilities

• Own the member relationship from start to finish of each travel transaction
• Sell international & domestic vacation packages, cruises, tours, hotel, car rental, rail, and air travel
• Initiate contact with members, past customers, and community prospects to generate new and repeat business
• Maintain minimum production goals in travel sales, sales of Travel Partner and proprietary products (Sojourns, AAA Vacations)
• Cross-sell products such as credit cards and memberships, collaborating with specialized team members
• Research, evaluate, and compare AAA Travel Partner packages to match member needs
• Stay current with world events and travel industry trends to provide relevant member information
• Investigate and respond to travel-related member questions/complaints, recommending solutions
• Process and interpret travel documents, informing members of governmental requirements
• Handle ticketing for air, hotel, car, and rail, along with primary member servicing
• Utilize industry-specific systems (e.g., GDS/Apollo/Galileo) and Google Workspace to manage transactions
• Apply good judgment and decision-making to identify customer needs and ensure high accuracy in bookings

Requirements

• High school diploma or equivalent
• 3+ years of general sales experience
• Strong working knowledge of computer applications (e.g., Google Workspace) and effective telephone skills
• Familiarity with industry-specific systems (e.g., Galileo, VAX) and GDS experience (Apollo/Galileo/Travelport) preferred
• Strong consultative selling skills with ability to listen to members’ needs
• Self-motivated sales drive and documented sales success
• Detailed knowledge of travel products and worldwide geography
• Ability to read and interpret maps and brochures
• Ability to identify customer needs and recommend solutions
• Ability to work efficiently both independently and as part of a team
• Bilingual communication skills are a plus

Preferred Qualifications

• 3+ years of recent experience selling international and domestic travel services

Work Environment

• In-branch position requiring Saturday availability and occasional evenings for special events
• Work involves sitting at a desk or computer workstation for extended periods (70-80% of time)
• May require travel by car, plane, or other transportation for business meetings or conferences

Pay

Competitive hourly base plus commissions. Role is subject to an incentive compensation plan; top performers earn more, with most employees earning between $0 and $38,000 annually in incentives, contingent upon performance.