Part- Time Testing Proctor

About the role

Reporting to the Manager and the Director Academic Advising, Veteran/Military, and Testing Services, the Test Proctor will assist in providing professional, consistent and secure testing services to TJC students, as well as to individuals in the community. In order to provide an efficient and courteous work environment, the Test Proctor must be able to work and interact well with students, staff and faculty. The hours for this position are varied; the Test Proctor will need to be flexible and able to work evening and Saturday shifts. The Test Proctor may have contact—in person, by email, or by phone—with staff, students, and the general public, and must exhibit sensitivity to and understanding of the diverse academic, socio‑economic, cultural, and ethnic backgrounds of staff and students, including those with disabilities. Perform other duties as assigned. The position description is not inclusive of all responsibilities and expectations and may be amended with or without prior notice.

Responsibilities

• Administer a variety of exams, including Accuplacer TSI, Accuplacer ATB, Bennett, Pearson VUE, ACT WorkKeys, TCEQ, SFFMA, TCFP, TEAS, HESI, RN Assessments, and other exam options that become part of services offered by TJC Testing Services.
• Enforce testing policies and procedures firmly but courteously.
• Monitor students and community members’ testing sessions.
• Return completed academic tests to instructors.
• Maintain the cleanliness of the testing rooms.
• Perform other related duties as required.

Requirements

• High school diploma or GED.
• Ability to lift at least 25 lbs and stand for up to an hour or more as needed.
• Ability to easily navigate testing areas to administer exams and serve test takers.
• Moderate physical exertion required by intermittent periods of frequent walking or standing.
• With or without reasonable accommodation, the individual must possess the competencies and be able to perform the essential functions and duties of the job, including essential tasks requiring specific physical demands.

Qualifications

• Associate’s degree or higher (preferred).
• Experience working in a community college or university environment (preferred).
• Proctor experience (preferred).
• Ability to troubleshoot technology issues (preferred).

Skills

• Knowledge of customer service principles.
• Excellent interpersonal skills.
• Excellent customer service skills.
• Effective communication skills with diverse populations.
• Detail oriented with good organizational skills.
• Ability to maintain confidentiality in all student/test candidate matters.
• Ability to stay calm in all instances.