Part-time Teller, Natrona Heights

About the role

The Teller serves as a key team member, dedicated to providing exceptional customer service and fostering a welcoming banking experience. As the first point of contact, this position is responsible for engaging with customers, building strong relationships, and providing personalized assistance.

Responsibilities

• Processing various financial transactions, such as deposits, withdrawals, and loan payments, for both retail and business accounts.
• Identifying opportunities for referrals, helping customers discover additional banking solutions that meet their needs.
• Processing transactions through the teller equipment on all retail and corporate accounts, including, but not limited to, deposits, withdrawals, transfers, loan payments, and cash advances.
• Maintaining cash flow and security drawers, terminals, and other valuables.
• Managing a teller window while maintaining an acceptable balancing record.
• Multitasking skills to quickly shift from transaction to transaction.
• Arithmetic skills to count money accurately.
• Computer literacy to access account information and process transactions.
• Developing a thorough knowledge of Bank products and guidelines by attending the required classes.
• Providing quality customer service.
• Maintaining a professional appearance and always conducting oneself in a professional manner.
• Maintaining the highest level of professional integrity and ethics.

Essential Functions

• Meet established referral goals.
• Manage a teller window while maintaining an acceptable balancing record.
• Process transactions in an accurate and efficient manner while providing quality customer service.
• Maintain a professional appearance and always conduct oneself in a professional manner.
• Maintain the highest level of professional integrity and ethics.

Education and Experience Requirements

• A high school diploma or GED is required.
• Ability to travel as needed to training is essential.