Part-time Teller I - Oak Ridge West
ORNL Federal Credit Union · Oak Ridge, TN · 3 wk ago
On-siteFinanceFull-time
Schedule: Monday - Friday 8:30 AM - 1:30 PM (4 days a week, Saturday 8:30 AM - 12:30 PM (rotating schedule) Pay: $18.00 - $20.00 per hour
Responsibilities:
• Processes member transactions accurately and efficiently, including deposits, withdrawals, loan payments, check cashing, and money orders
• Opens new accounts and assists members with account maintenance
• Balances cash drawer daily and maintains adequate cash levels
• Identifies and refers sales opportunities to appropriate staff
• Maintains confidentiality of member information and Credit Union records
• Adheres to all Credit Union policies and procedures, as well as regulatory compliance requirements
• Performs other duties as assigned
Qualifications:
• High School Diploma, GED or equivalent is required
• Minimum 1 year cash handling experience or customer service experience is required
• Teller experience is preferred
• Bilingual English/Spanish is preferred
• Excellent written and verbal communication skills
• Strong customer service orientation
• Detail oriented with mathematical ability to perform basic math skills
• Excellent time management and organizational skills
• Ability to work with deadlines
• Must be able to maintain confidentiality
• Must be able to work in a team environment
• Must be able to stand for extended periods of time
• Must be able to lift up to 25 pounds
• Must be able to bend, stoop, and reach
• Must be able to work in a fast-paced environment
• Must be able to work weekends and holidays as needed
• Must be able to pass a background check and credit check
About the role
The Teller I Part Time assists members and potential members with their Credit Union financial needs in a prompt, friendly, and efficient manner, both in person and on the phone, following current service model standards. The Teller refers members to appropriate Credit Union personnel for services outside the scope of given responsibility. Bilingual English/Spanish is preferred.
Responsibilities
- Processes member transactions accurately and efficiently, including deposits, withdrawals, loan payments, check cashing, and money orders
- Opens new accounts and assists members with account maintenance
- Balances cash drawer daily and maintains adequate cash levels
- Identifies and refers sales opportunities to appropriate staff
- Maintains confidentiality of member information and Credit Union records
- Adheres to all Credit Union policies and procedures, as well as regulatory compliance requirements
- Performs other duties as assigned
Requirements
- High School Diploma, GED or equivalent is required
- Minimum 1 year cash handling experience or customer service experience is required
- Teller experience is preferred
- Bilingual English/Spanish is preferred
- Excellent written and verbal communication skills, including business writing ability
- Strong customer service orientation
- Detail oriented with mathematical ability to perform basic math skills
- Excellent time management and organizational skills
- Ability to work with deadlines
- Must be able to maintain confidentiality
- Must be able to work in a team environment
- Must be able to stand for extended periods of time
- Must be able to lift up to 25 pounds
- Must be able to bend, stoop, and reach
- Must be able to work in a fast-paced environment
- Must be able to work weekends and holidays as needed
- Must be able to pass a background check and credit check
Pay
$18.00 - $20.00 per hour
Schedule
Monday - Friday 8:30 AM - 1:30 PM (4 days a week)
Saturday 8:30 AM - 12:30 PM (rotating schedule)