Part-Time Teller

Teller Operations

Assists clients in person and on the phone while following the Banks service standards.
Processes client transactions while adhering to Teller procedures and policies.
Maintains and balances cash drawer, coin machine, and/or vault on a daily basis.

Sales

Suggests products and services that best meet clients’ needs.
Refers clients to the proper co-worker for banking assistance.
Tracks client pipelines and referral solutions.

Additional Duties and Responsibilities

• Provides access to safe deposit boxes.
• Performs opening and/or closing procedures for the bank.
• Maintains equipment as needed.
• Affords support to Senior Teller.
• Affords support to other departments as needed.

Attends Required Department Meetings

Participates in internal and external training and development opportunities as required.

Performance Dimensions

• Quality, accuracy, reliability, thoroughness and timeliness of work performed and services provided to clients and co-workers;
• Accuracy of daily balancing;
• Client satisfaction with services provided;
• Keeps Bank and client information confidential.

Work Relationships and Scope

Works closely with other Tellers in rotation of duties and locations.
Works regularly with clients and co-workers.
Has occasional contact with suppliers, regulatory agencies and personnel.
Works regularly with highly confidential business and client information.
Occasionally participates in bank committees and events.

Requirements

• High school diploma or equivalent required.
• Customer service related, cash handling, and banking experience preferred.
• Must possess courteous and professional customer service attitude;
• Excellent verbal communication skills for interacting professionally with clients (both pleasant and difficult situations) and relating to other co-workers;
• Able to maintain the integrity of highly confidential client and Bank information.
• Must possess solid computer skills;
• Technical ability to input and retrieve computerized information;
• Solid mathematical skills up to and including decimals;
• Strong balancing skills;
• Legible handwriting.
• Must possess ability to deal effectively with time pressures and stress that can change hourly depending on level of client activity;
• Effective problem solving and research skills.

Knowledge, Skills And Abilities

• Knowledge of bank products and services to effectively refer solutions.
• Demonstrates professionalism, commitment to the job, and loyalty to the Bank.

Salary

$15.79-$22.29